Adrianna Collins
West Yarmouth,MA
Summary
Focused Administrative Coordinator handling diverse administrative functions. Proven history managing competing priorities in fast-paced and rapidly changing environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Marshalls
Hyannis, MA
04.2022 - Current
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Implemented useful procedures to establish accuracy in cash handling, counting and reporting.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Customer Experience Coordinator
Marshalls
Hyannis, MA
09.2020 - 04.2022
- Trained new cashiers on company policy and customer satisfaction.
- Collaborated with upper management to resolve customer concerns and enhance customer experience.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
Associate
Marshalls
Hyannis, MA
06.2019 - 09.2020
- Managed customer relations through communication and helpful interactions.
- Managed efficient cash register operations.
- Worked varied hours to meet seasonal and business needs.
- Prioritized helping customers over completing other routine tasks in store.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Crew Member
Dunkin' Donuts
South Dennis, MA
06.2017 - 06.2019
- Packaged bagels, muffins and other food items for customer purchase.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Used POS system to accurately enter orders and process payments.
Education
Associate of Science - Criminal Justice
Cape Cod Community College
West Barnstable, MA05.2025
Skills
- Integrity and Strong Work Ethic
- Critical Thinking
- Staff Training
- Order and Refund Processing
- POS System Operations
- Research and Analysis
- Efficient and Detail-Oriented
- Store Opening and Closing
- Kronos Software
Certification
- Telecommunicator Training - May 2023
Timeline
Administrative Coordinator
Marshalls
04.2022 - Current
Customer Experience Coordinator
Marshalls
09.2020 - 04.2022
Associate
Marshalls
06.2019 - 09.2020
Crew Member
Dunkin' Donuts
06.2017 - 06.2019
Associate of Science - Criminal Justice
Cape Cod Community College