Adrianna Norton
Summary
Dedicated youth program coordinator with solid experience in planning and implementing programs for young people. Skills include strong leadership, effective communication, and keen ability to build positive relationships with diverse groups of youths. Proven record of improving engagement through innovative initiatives and fostering an environment conducive to learning and personal development.
Overview
1
1
Certification
4
4
years of professional experience
Work History
SYEP Administrative Coordinator
Kips Bay Boys & Girls Club- Castle Hill Unit
Bronx, NY
01.2025 - Current
- Coordinate administrative operations for the Younger Youth SYEP component, including Project-Based Learning materials, participant rosters, staff preparation, school partnerships, attendance tracking, and completion of contractual deliverables.
- Support staff recruitment, onboarding, training, scheduling, and communication while developing and maintaining administrative systems, trackers, procedures, calendars, and resources that strengthen program efficiency and accountability.
- Managed participant and staff records, enrollment documentation, attendance, timesheets, payroll information, worksite files, incident reports, and program databases, ensuring accuracy and organization.
- Monitor payroll submissions, staffing records, expenditures, program deadlines, performance benchmarks, and required documentation, identifying discrepancies and following up with staff to ensure timely completion.
- Supported compliance with DYCD, DOE, and contractual requirements through file reviews, report preparation, program deliverable tracking, audit support, and maintenance of organized, audit-ready records.
Administrative Assistant
Kips Bay Boys & Girls Club-Equality Charter School
Bronx, NY
08.2024 - 06.2026
- Maintain an organized office and support daily program operations through filing, document management, supply organization, record keeping, and preparation of materials.
- Update and maintain attendance, participant files, payment records, vouchers, rosters, and other program tracking systems to ensure information is accurate and current.
- Monitor and respond to emails, communicate important updates to staff and families, and assist with follow-up on administrative tasks, missing documentation, and program requests.
- Supported staff by preparing materials, distributing daily information, assisting Group Leaders with supplies and program needs, and ensuring staff remained organized and prepared for activities.
- Coordinated rosters, activity materials, snack preparation and distribution, and participant information to effectively manage daily logistical needs for the program.
- Assisted program leadership with staff briefings, daily preparation, and organization of materials and spaces to facilitate smooth and efficient program operations.
SYEP Facilitator
Kips Bay Boys & Girls Club
Bronx, NY
06.2023 - 08.2024
- Facilitated Project-Based Learning (PBL) programming for youth ages 14–15, delivering structured lessons and activities focused on career readiness, teamwork, leadership, communication, and personal development.
- Developed and implemented engaging lesson plans, workshops, group projects, and hands-on activities aligned with SYEP program goals and participant learning outcomes.
- Mentored participants throughout the summer, providing guidance and individualized support to enhance engagement, confidence, accountability, and workplace readiness.
- Led group discussions and collaborative projects, facilitating activities that strengthened participants’ public speaking, critical-thinking, problem-solving, and interpersonal skills.
- Monitored participant attendance, engagement, behavior, and completion of assignments while maintaining accurate program documentation and communicating concerns or progress to program leadership.
- Created a structured and inclusive learning environment by establishing clear expectations, managing group dynamics, resolving conflicts, and fostering active participation.
- Collaborated with program staff and leadership to coordinate activities, special events, workshops, and presentations while ensuring participants remained on track to meet program requirements and successfully completing their summer experience.
Patient Relations Intern
NYC Health + Hospitals/Jacobi
Bronx, NY
10.2022 - 02.2023
- Engaged with patients compassionately, addressing questions and concerns to enhance overall patient experience.
- Developed practical experience in healthcare communication, patient advocacy, confidentiality, and professionalism within a clinical setting.
- Enhanced communication, interpersonal, and problem-solving skills through direct interactions with patients, families, and healthcare staff.
- Shadowed physicians, nurses, and other healthcare professionals to gain exposure to patient care, clinical workflows, and day-to-day hospital operations.
- Observed interdisciplinary collaboration among healthcare teams and gained an understanding of how different departments work together to support patient care.
- Supported non-clinical tasks and patient assistance activities while adhering to hospital policies, safety protocols, and privacy regulations.
Education
Bachelor of Science -
Helene Fuld College of Nursing
New York, NY06-2027
Advanced Regents Diploma -
Equality Charter School
Bronx, NY06-2023
Some College (No Degree) - Nursing Program
CUNY Hunter College
New York, NYSkills
Skills
- Staff Training & Development: Staff onboarding, training facilitation, coaching, and ongoing staff support
- Leadership & Team Management: Team leadership, collaboration, delegation, and conflict resolution
- Communication: Strong verbal and written communication, active listening, and interpersonal skills
- Problem Solving: Critical thinking, decision-making, and effective problem resolution
- Data Management: Data entry, recordkeeping, tracking systems, reporting, and maintaining accurate program documentation
- Technology: Proficient in Microsoft Office and Google Workspace
- Program & Administrative Support: Organization, scheduling, file management, participant tracking, and daily operational support
- Youth-Centered: Relationship building, and responding effectively to participant and family needs
- Professionalism: Demonstrates maturity, integrity, reliability, accountability, and a strong work ethic
Certification
- CPR
- Mandated Reporter
Timeline
SYEP Administrative Coordinator
Kips Bay Boys & Girls Club- Castle Hill Unit
01.2025 - Current
Administrative Assistant
Kips Bay Boys & Girls Club-Equality Charter School
08.2024 - 06.2026
SYEP Facilitator
Kips Bay Boys & Girls Club
06.2023 - 08.2024
Patient Relations Intern
NYC Health + Hospitals/Jacobi
10.2022 - 02.2023
Bachelor of Science -
Helene Fuld College of Nursing
Advanced Regents Diploma -
Equality Charter School
Some College (No Degree) - Nursing Program
CUNY Hunter College