Adrianna Petty
Urbana,IL
Summary
Proven leader and skilled trainer, adept in customer service and team leadership, demonstrated at Arby's Restaurant. Excelled in enhancing employee performance and service quality, while also ensuring high standards of care and independence as a Caregiver at Addus Homecare. Expertise includes cash handling and employee training, achieving significant improvements in team efficiency and client satisfaction.
Overview
7
7
years of professional experience
Work History
Crew Trainer
Arby's Restaurant
Urbana, IL
04.2018 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Caregiver
Addus Homecare
Champaign, IL
02.2018 - 04.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
High School Diploma -
Urbana Adult Education
Urbana, ILSkills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
Timeline
Crew Trainer
Arby's Restaurant
04.2018 - Current
Caregiver
Addus Homecare
02.2018 - 04.2018
High School Diploma -
Urbana Adult Education