Responsible for hiring C++ Software Engineers, Mechanical Engineers, and Systems Engineers across multiple locations within the Missiles & Defense business unit
Utilize various techniques including direct outreach, cold-calling, and online platforms such as Indeed, LinkedIn, and ZipRecruiter to identify top talent
Conduct 12-15 interviews weekly with prospective candidates, scheduling appointments through Calendly
Submit an average of 5-10 candidates weekly who meet the organization's requirements and standards
Talent Acquisition Specialist D&I Team- Contract
Honeywell RPO
01.2022 - 12.2022
Successfully filled C-suite roles, which included, Engineering, Integrated Supply Chain, Business Management, Communications, Sales, Marketing& Customer experience roles
Managed recruitment process: including but not limited to creating job postings, sourcing, screening, reference checking, presenting job offers, and managing back-office applicant tracking.
Conducted 12-15 interviews weekly with bookings & 10-15 submittals using Phenom People & Cornerstone ATS
Averaging 5-6 placements per month and exceeding my goals by 115%
Maintain and develop a pipeline of eligible candidates for future open positions & cross-submittals.
Find, engage, and activate passive candidates using Boolean, LinkedIn Recruiter, Dice, Monster ,Indeed , Referrals and cold calling
Maintained appropriate tracking documents for sourcing duties, such as updating the Excel spreadsheet daily and sending out weekly reports to the hiring team.
Corporate Talent Acquisition - Contract
Partners Personnel
04.2021 - 01.2022
I hired for roles in Business Management, General Management, Human Resources, Communications, Sales, Marketing& Customer Experience.
Full cycle recruiting process including making sales calls, validating requirements, negotiating agreements, technical screening, checking references, negotiating and closing on mutually agreed upon salary ranges and compensation packages.
Build and share knowledge of skills, target companies, conferences, and open source communities with recruiters and hiring managers.
Maintain bi-weekly detailed technical reporting on active Requisitions as required on Excel
Conducted 20 interviews weekly and 50+ LinkedIn In emails daily
4+ placements per month using Taleo ATS exceeding my goals by 150%
Strategize different ways to build talent pipelines and execute tactical research, referral generation, events, and sourcing campaigns.
Customer Service Advocate Operations
Aetna, A CVS Health
04.2018 - 01.2021
Supported call center associates by taking on escalated calls, handling complex concerns, and achieving customer satisfaction targets
Resolve 100+ customer complaints per week via phone and email, consistently exceeding targets
Propose more efficient call script to reduce average customer handling time, which was well-received and implemented by management
Achieve 97% average customer satisfaction rating to date, surpassing team goal by 12%
Handles incoming requests for appeals, pre-authorization, and referrals not managed by Clinical Claim Management
Coordinates with the clinician to compile the member care plan and conduct adherence follow-up
Education
High School Diploma -
Sanger High School
06.2015
Skills
Phenom ATS
Taleo ATS
Cornerstone
Dice Careers
LinkedIn Recruiter
LinkedIn X-ray
Boolean Searches
Outlook
Excel
Indeed
Monster
Zip Recruiter
OneNote
Spanish Fluent
Accomplishments
Filled 2 crucial 100-day-old positions at Honeywell: Senior Automotive Business Manager and Marketing Manager - US Automotive Aftermarket.
Competed against staffing agencies like Jas Recruitment, LaSalle Network and Core Resource Group and save Randstad Sourceright $190,000 in placement fees.
Completed a contract with 56 hires and exceeded quarterly metrics by 115%.
·Presented training on the usage of chrome extension such as Rocket- reach, Grammarly, Google's programmable search Engine, LinkedIn X-Ray and Bitly.