Demonstrated leadership in retail management, driving team performance and customer service excellence over six years.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Nordstrom
Dallas, TX
07.2025 - Current
Assistant shoe manager
My duties include:
Managing team attendance
Oversee the development of the teams skills in customer service and business management for commission based selling
Delegate stock tasks to the Team
I work with the department manager to ensure merchandising and presentation standards are met as well as ensuring inventory management is accurate.
Assistant Manager
Nordstrom Rack
Denton, TX
08.2023 - 07.2025
I manage a team of individuals, perform customer service duties.
Problem-solving tasks for both customers and employees.
I also merchandise the floor with the help of my team.
Assistant Manager
Nordstrom Rack
Southlake, TX
05.2022 - 08.2023
I manage a team of individuals, perform customer service duties.
Problem-solving tasks for both customers and employees.
I also merchandise the floor with the help of my team.
Fulfillment Associate
Nordstrom Rack
Southlake, TX
10.2020 - 05.2022
I pick pack and ship orders to customers through the fulfillment system in addition I help the stock team by putting out merchandise and working truck when needed. I also help customers on the floor when needed
Home Goods Associate
Stein Mart
Keller, TX
08.2019 - 10.2020
I work in the home department, as a part time associate and I cashier when needed.
Operations Lead
Stein Mart
Keller, TX
06.2018 - 08.2019
I work in the receiving area, I am responsible for marking things out of stock, reticketing, cleaning, shipping merchandise from the store, transfers and other shipping tasks, as well as receiving shipments from vendors.
Cashier
Stein Mart
Keller, TX
04.2017 - 06.2018
Cashier duties and home department associate I stock inventory in the home department and on occasion I cashier at the front when needed.
Kids Club Attendant
24 hour fitness
Fort Worth, TX
01.2015 - 05.2016
Responsibilities
Interact with children and check in/out children.
Accomplishments
Getting some kids to calm down when crying and/or being too loud.