Adrianna Salcido
Fontana,CA
Summary
Meticulous Medical Records Clerk with 7 year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
9
9
years of professional experience
Work History
Medical Records Clerk
ABIDSS
04.2022 - Current
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
- Expedited processing times for incoming correspondence through prompt distribution amongst appropriate staff members.
- Trained new clerks on proper record handling and documentation procedures to maintain quality standards.
Mailroom Clerk
Calibrated Healthcare Network
01.2020 - 03.2022
- Prepare medical claims records for scanning by examining, sorting and verifying consistent patient's information
- Follow up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files
- Generate and attach information to claim files
- Review incoming mail for proper date, postage and barcode scans
- Scan medical claims utilizing document scanner and scanning software
- Monitored due dates and deadlines and worked to submit all documents on time or early
- Carefully reviewing all documents and reports for completeness and accuracy
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Employee Services Unit
Calibrated Healthcare Network
01.2021 - 10.2021
- Managing employee's profiles and maintained confidentiality of sensitive personal information
- Responded to inquiries by answering telephone calls, in-person questions and emails
- Process onboarding paperwork and assist with onboarding compliance trainings
- Send emails informing new and existing employees of policy changes
- Maintaining time sheets and accurately inputting time and attendance into database.
Data Entry Clerk
Scan files, Inc
01.2016 - 12.2019
- Scanned documentation and entered database
- Entered numerical data into databases in a timely and accurate manner
- Coached new employees on administrative procedures, company policies and performance standards
- Performed clerical tasks, including answering incoming phone calls, sorting mail and sending correspondence
- Maintained ongoing communication with relevant departments to confirm accurate data delivery.
Server
Red Robin
07.2015 - 02.2016
- Executed quality assurance practices to ensure positive customer dining experiences
- Maintained complete knowledge of restaurant menu, including daily specials
- Answered telephones and completed financial transactions for other team members
- Developed and maintained positive working relationships with others to reach business goals
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register
- Provided friendly and attentive service.
Education
General Studies -
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
Colony High School
Ontario, CA06.2012
Skills
- Extremely organized
- Strong verbal communication
- Document scanning
- Handling and Sorting Mail
- Federal Guideline Proficiency
- Filing
- Time Management
- Multitasking Abilities
- Excel
- HIPAA Compliance
Timeline
Medical Records Clerk
ABIDSS
04.2022 - Current
Employee Services Unit
Calibrated Healthcare Network
01.2021 - 10.2021
Mailroom Clerk
Calibrated Healthcare Network
01.2020 - 03.2022
Data Entry Clerk
Scan files, Inc
01.2016 - 12.2019
Server
Red Robin
07.2015 - 02.2016
General Studies -
Chaffey College
High School Diploma -
Colony High School