Adrianna Zoscak
McKeesport,PA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Experience maintaining safety for campus grounds and facilities. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Enthusiastic Coach highly effective at imparting successful strategies for sports, education, team collaboration and personal achievement. Patient individual willing to work with students at all levels.
Overview
14
14
years of professional experience
Work History
Entry Level Management
FedEx
Memphis, T
08.2016 - Current
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in-person to provide information.
- Collaborated in professional team to solve workflow issues.
- Maximized productivity by analyzing protocols and identifying areas for improvement.
- Supervised employee work.
- Made operational decisions based on personnel, resources and assets.
Volleyball Coach
Premier Girls VBC/Loyalty VBC/Memphis Homeschool
Memphis, TN
11.2015 - 03.2020
- Demonstrated correct form of volleyball skills such as passing, setting, spiking, blocking.
- Readied team to compete in tournaments and other special events.
- Analyzed opponents' strengths and weaknesses to develop game plans that would give our team an advantage.
- Provided feedback to players on technique, strategy, and skill development.
Campaign Manager
Hawk Elements Inc
Memphis, TN
02.2016 - 05.2016
- Coordinated events at various locations throughout Memphis
- Conducted interviews and office meetings
- Trained others in marketing systems and how to run their own events
- Responsible for small scale inventory
- Attended Dallas Regional Conference for top national leaders in April 2016.
General Laborer
RAYNOR G. SHOAF RENTAL PROPERTY MANAGEMENT
Memphis , TN
11.2015 - 02.2016
- Responsible for upkeep of all rental properties
- Showcased properties for potential tenants.
Volleyball Coach
Westmoreland Elite/Gateway High School
Pittsburgh, PA
11.2014 - 10.2015
- Ensured safety protocols were followed at all times while athletes were under my supervision.
- Provided feedback to players on technique, strategy, and skill development.
- Adhered strictly to rules and regulations of activities department and district.
- Organized weekly practices and developed strategies to help athletes reach their goals.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
Medical Office
UPMC
Pittsburgh , TN
11.2014 - 10.2015
- Shadyside Medical, Magee Women's Hospital, Mckeesport, Mercy and Presbyterian Hospitals
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Coordinated and scheduled all necessary pre-testing and orders given by attending physician(s)
- Ensured all billing and insurance information is current and accurate
- Obtained pre-certification and/or referral prior to the procedure
- Provided patients with pre and postoperative instruction according to service specific guidelines
- Answered and responded to all incoming telephone inquiries utilizing UPP customer service standards
- Assisted nursing staff and medical staff in daily patient care activities in the clinical areas.
Site Supervisor
AlliedBarton Security, Jeannette Mercy Hospital
Jeannnette, PA
06.2014 - 11.2014
- Supervised officers responsible for safety and security of the campus
- Responsible for scheduling and payroll
- Coordinated site investigations, documented issues and escalated to executive teams.
Security Officer
AlliedBarton Security
Greensburg , PA
03.2014 - 06.2014
- Controlled safety of patients and staff of Westmoreland Hospital
- Collaborated with Behavioral health personnel
- Applied proper procedures in response to emergencies.
Suicide Bomb Vest Tester
SAIC Inc.
McLean, VA
05.2013 - 08.2013
- Participated in evaluated studies for military involving civilian protection regarding suicide bomb vests.
Invoice Clerk
Custom Ink, SPARKS
McLean, VA
05.2013 - 08.2013
- Worked with logistics team on customer invoice orders.
- Led projects and analyzed data to identify opportunities for improvement
Intern
RWIV Construction LLC
Pittsburgh , PA
05.2012 - 07.2012
- Worked closely with Project Managers for project timelines
- Implemented Human Resource Policies (safety and payroll procedures)
- Wrote Proposals for clients
- Attended fundraisers to show community support.
Floor Manager
Valley Cycle Service
McKeesport , PA
04.2010 - 08.2010
- Managed inventory, parts and customer service
- Undertook accounting and cashier tasks
- Inspected bikes.
Education
Bachelor of Science - Business Management
Saint Vincent College
Latrobe, PA12.2013
Skills
- Proficient in Microsoft word, Powerpoint, and Excel
- Scheduling and Coordinating
- Administration and Reporting
- Coaching and Motivation
- Supervision and Management
- Conflict Resolution
- Safety Awareness
- Emergency Response
- Nutritional Education
- Injury Prevention
- Investigation Documentation
- High Level of Integrity
- Conflict De-Escalation
- General Security
Affiliations
- Reading
- Crocheting
- volunteer work for animal shelters
Languages
American Sign Language
Limited
Accomplishments
- At FedEx Express I received the Purple Promise award. This is award is granted only to those who have delivered exceptional service to customers under unusual circumstances.
References
References available upon request.
Timeline
Entry Level Management
FedEx
08.2016 - Current
Campaign Manager
Hawk Elements Inc
02.2016 - 05.2016
Volleyball Coach
Premier Girls VBC/Loyalty VBC/Memphis Homeschool
11.2015 - 03.2020
General Laborer
RAYNOR G. SHOAF RENTAL PROPERTY MANAGEMENT
11.2015 - 02.2016
Volleyball Coach
Westmoreland Elite/Gateway High School
11.2014 - 10.2015
Medical Office
UPMC
11.2014 - 10.2015
Site Supervisor
AlliedBarton Security, Jeannette Mercy Hospital
06.2014 - 11.2014
Security Officer
AlliedBarton Security
03.2014 - 06.2014
Suicide Bomb Vest Tester
SAIC Inc.
05.2013 - 08.2013
Invoice Clerk
Custom Ink, SPARKS
05.2013 - 08.2013
Intern
RWIV Construction LLC
05.2012 - 07.2012
Floor Manager
Valley Cycle Service
04.2010 - 08.2010
Bachelor of Science - Business Management
Saint Vincent College