Adrianna Walker
Jeffersonville,IN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Elgibility Specialist
Maximus
05.2023 - 11.2024
- Screening and reviewing applications to ensure they meet program requirements.
- Collecting, organizing, and maintaining accurate records for cases, including pending and completed tasks.
- Following up on tasks related to the eligibility process and handling appeals for denied applications by gathering supporting documentation.
- Explaining eligibility criteria and helping applicants understand the next steps in the process.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
A Place To Grow Childcare Center
Child Care Center Teacher
10.2022 - 05.2023
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
Home Health Aide
Cornerstone Support Services LLC
03.2021 - 10.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
GED -
North Central High School
Indianapolis, IN05-2021
Skills
- Data entry
- Effective communication skills
- Microsoft office
- Telephone etiquette
- Customer service
- Active listening
- Lesson planning
- Time management
- Problem-solving skills
- Inbound phone calls
- Building rapport
Timeline
Elgibility Specialist
Maximus
05.2023 - 11.2024
A Place To Grow Childcare Center
Child Care Center Teacher
10.2022 - 05.2023
Home Health Aide
Cornerstone Support Services LLC
03.2021 - 10.2022
GED -
North Central High School
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