Adrianna Nicole Garcia
Oxnard,CA
Summary
Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Receptionist/Sales Associate
Safeport
2022 - Current
- Welcome customers with friendly greeting.
- Resolve customer problems and complaints.
- Track and record client information and order details efficiently by utilizing Microsoft Office software.
- Promptly manage office and product inventory orders to ensure smooth operations and timely delivery.
- Assist with metric orders for product, schedule distributor deliveries.
- Coordinate and arrange appointments for executives, manage incoming calls, and provide appropriate direction for callers.
- Asses customer needs and utilized suggestive selling techniques to drive sales, handle cash transactions and maintain sales and payment records accurately.
Barista/Key-Holder
Dolce Vita Cafe
02.2021 - 06.2023
- Oversee the day-to-day activities throughout each shift to ensure smooth operations
- Provide a consistently positive customer service experience to enhance customer satisfaction
- Ensure high productivity levels among employees while maintaining a balanced drawer and accurately accounting for all transactions at the end of each shift; possess comprehensive knowledge of store menu and protocols.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
Special Services Representative
The Home Depot
09.2020 - 06.2021
- Answer calls daily by addressing customer inquiries, solve problems and provide new product information
- Schedule weekly inventory pickups and deliveries with vendors
- Exchange returned merchandise for customers quickly and efficiently
- Determine charges for services requested, Provide quotes, collect deposits and payments for all store orders.
Shift Supervisor/Key Holder
Palm and Boy Coffee
12.2019 - 06.2020
- Coordinate daily operations during each shift
- Provide a consistent and positive customer service experience to all patrons
- Ensure high productivity levels among employees and balance drawers and accounts at the close of each shift, while also possessing a thorough understanding of the store menu and protocols.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
Specialty Team Member
Whole Foods Market
10.2018 - 11.2019
- Responsible for assisting customers with any questions regarding wine, beer, spirits, and imported cheeses by using knowledge of the extensive inventory in the store
- Additionally, keeping the department clean, organized and stocked at all times by producing specialty items and packaging foods.
Barista
Starbucks Coffee
08.2014 - 08.2018
- Delivering exceptional customer service through friendly and welcoming interactions with guests
- Demonstrating extensive menu knowledge and skillfully preparing beverages to meet customer preferences
- Upholding cleanliness standards in the work area, practicing precise portion control, and fostering strong relationships with customers to enhance their overall experience.
Education
High School Diploma -
Rio Mesa High School
Oxnard, CA06.2014
Skills
- Administrative Support
- File Management
- Multi-line telephone operation
- Scheduling
- Data Entry
- Database Administration
- Customer and client relations
- Office equipment operations
Timeline
Barista/Key-Holder
Dolce Vita Cafe
02.2021 - 06.2023
Special Services Representative
The Home Depot
09.2020 - 06.2021
Shift Supervisor/Key Holder
Palm and Boy Coffee
12.2019 - 06.2020
Specialty Team Member
Whole Foods Market
10.2018 - 11.2019
Barista
Starbucks Coffee
08.2014 - 08.2018
Receptionist/Sales Associate
Safeport
2022 - Current
High School Diploma -
Rio Mesa High School
Similar Profiles
Yadira GonzalezYadira Gonzalez
Administrative Assistant II to Directors at Northrop Grumman Aerospace SystemsAdministrative Assistant II to Directors at Northrop Grumman Aerospace Systems
Chase AllenChase Allen
Equipment Operator at US NavyEquipment Operator at US Navy
Miriam Faith MartinezMiriam Faith Martinez
RN-Clinical Resource Nurse Outpatient Infusion at Santa Barbara Cottage HospitalRN-Clinical Resource Nurse Outpatient Infusion at Santa Barbara Cottage Hospital