Receptionist/Clerical/Sales Associate
Southern Document Solutions
New Orleans, LA
08.2011 - 2026
- Managed front desk operations, greeting visitors and directing inquiries to appropriate departments.
- Operated multi-line phone systems, efficiently handling incoming calls and messages.
- Coordinated office supply inventory, placing orders to maintain stock levels as needed.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Coordinated scheduling for appointments and meetings, ensuring efficient use of resources.
- Handled confidential information with discretion, adhering to company privacy policies.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.