Adrianne Briggs
Memphis,TN
Summary
Results-driven warehouse team lead known for strong leadership and attention to detail. Successfully implemented quality inspections and optimized inventory management, ensuring operational excellence and accurate product handling.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Warehouse Light Industrial Worker
Sephora USA
09.2025 - 01.2026
- Upheld a strong work ethic by consistently arriving on time, staying focused throughout the day, and completing assigned tasks with minimal supervision.
- Complied with environmental health and safety laws and regulations to prevent accidents and avoid mishaps.
- Optimized warehouse space utilization by effectively organizing products and materials in designated areas.
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
Warehouse Associate Team Lead
H20 Water Company
12.2021 - 10.2024
- Supervised daily operations, ensuring compliance with safety protocols and efficient workflow.
- Trained team members on proper equipment handling and inventory management techniques.
- Coordinated shipping and receiving processes to optimize delivery schedules and minimize delays.
- Implemented process improvements that enhanced productivity and reduced operational costs.
- Facilitated communication between departments to streamline order fulfillment and resolve issues promptly.
- Monitored inventory levels, conducting regular audits to maintain accuracy and prevent shortages.
Warehouse Worker II
PFSweb
02.2018 - 11.2021
- Conducted quality inspections on incoming and outgoing products to ensure compliance with standards.
- Organized and maintained inventory storage areas for optimal accessibility and efficiency.
- Implemented process improvements that increased productivity and reduced waste in daily operations.
Customer Service Representative
McDonald's Corp.
03.2013 - 08.2018
- Resolved customer inquiries and complaints efficiently through effective communication and problem-solving techniques.
- Provided detailed product information, enhancing customer understanding and satisfaction with services offered.
- Documented customer interactions accurately in CRM system to ensure seamless follow-up and service continuity.
- Trained new team members on customer service protocols, fostering a collaborative work environment.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Cross-trained and provided backup support for organizational leadership.
- Created and maintained detailed database to develop promotional sales.
Education
High School Diploma -
TreadWell High School
Memphis, TNBachelor of Accounting - Certification Data Entry
Memphis Job Corps
Memphis, TN09-2020
Employee of the month award with
Employee of the month award at H20 Water Company three times for maintaining positivity arriving to work on
time always offering work overtime following company guide lines and working with integrity.
Timeline
Warehouse Light Industrial Worker
Sephora USA
09.2025 - 01.2026
Warehouse Associate Team Lead
H20 Water Company
12.2021 - 10.2024
Warehouse Worker II
PFSweb
02.2018 - 11.2021
Customer Service Representative
McDonald's Corp.
03.2013 - 08.2018
High School Diploma -
TreadWell High School
Bachelor of Accounting - Certification Data Entry
Memphis Job Corps