Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Patient Care Technician
Windsor Place
05.2005 - Current
Answered patient assistance calls, assessed needs, and offered qualified support.
Maintained clean and safe environment to promote patient safety and comfort.
Contributed to positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Used principles of growth and development to provide age-specific treatment and care.
Facility Administrator
Davita
02.2022 - 05.2024
Mentored junior team members in best practices for facility administration, developing future leaders in the field.
Improved customer satisfaction by addressing concerns promptly and professionally.
Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
Established a culture of teamwork among staff members, fostering collaboration towards common goals.
Streamlined facility operations by implementing efficient policies and procedures.
Minimized operational costs by efficiently managing budgets and reducing expenses.
Optimized resource allocation with strategic scheduling of staff, equipment, and resources.
Maintained a safe working environment through regular safety inspections and adherence to compliance standards.
Updated tracking system monitoring facilities-related materials, supplies and equipment.
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
Certified Hemodialysis Technician
DaVita
11.2018 - 02.2022
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
Cleaned and connected fistulas, grafts and catheters to prevent infection.
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
Contributed to increased patient satisfaction scores through diligent attention to detail and personalized care approaches.
Assisted in training new technicians, sharing expertise on best practices for efficient and effective dialysis treatments.
Streamlined documentation processes by maintaining accurate electronic records of each treatment session''s details.
Provided in-patient care for 4 dialysis patients simultaneously focusing on providing clean, safe, and comfortable treatment environment.
Ensured adherence to established protocol while administering hemodialysis treatments, contributing to a high standard of care.