Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Katharine Alvarez-Medina

Oak Harbor,WA

Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Care Technician

DaVita
Oak Harbor, WA
06.2023 - Current
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Explained treatment procedures to patients and their families.
  • Greeted visitors and provided them with assistance.

Front Desk Receptionist

Oak Harbor Playtown
Oak Harbor, WA
02.2023 - 02.2024
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Explained policies and procedures to visitors.
  • Responded to inquiries and room requests made online, by phone and via email.

Supervisor/Aircraft Director

United States Navy, Boatswain's Mate
Bremerton, WA
03.2018 - 03.2023
  • Reviewed completed work to verify consistency, quality and conformance.
  • Identified and corrected performance and personnel issues to reduce impact to the operations.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
  • Identified areas for improvement and suggested measures to increase performance and productivity.

Education

High School Diploma -

Hillcrest High School
Springfield, MO
05.2017

High School Diploma -

Ozarks Technical Community College
Springfield, MO
05.2017

Skills

  • People Skills
  • Supervision & Leadership
  • Critical Thinking
  • Experience in Leadership
  • Vital Signs Monitoring
  • File Management
  • Administrative Support
  • Scheduling

Certification

  • Patient Care Technician, Dialysis
  • CPR

References

References available upon request.

Timeline

Patient Care Technician

DaVita
06.2023 - Current

Front Desk Receptionist

Oak Harbor Playtown
02.2023 - 02.2024

Supervisor/Aircraft Director

United States Navy, Boatswain's Mate
03.2018 - 03.2023

High School Diploma -

Hillcrest High School

High School Diploma -

Ozarks Technical Community College

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Katharine Alvarez-Medina