Adrianne Smolen

• Worked with TLC Staffing company in various positions, such as the following:
• Pomona Valley Hospital, Pomona CA, 2022-2024

HR Office Assistant Answered multi phone lines, Transferred calls to the appropriate department, Greeted Associates as they walked in, Verification of Employment for associates applying for positions. Filled out the paper work, Photo copied, Faxed back information as needed. Made spread sheets of old employees, entered names and date no longer with company then filed documents.

Microsoft Word, Excel, Teams, Outlook

• Pomona Valley Hospital, Pomona CA, 2018-2020 Medical Billing/Data Entry.

Answered multi phone lines, printed out patients who have been seen or discharged, update their info in the computer system, if dr had changed or checked out. made sure all there information was up to date and the proper insurance was charged. Used Microsoft Word, Excel, Outlook, Teams, Soarian Program

• Falkin Tires, Rancho Cucamonga CA,2015-2018

Customer Service Rep/ Data Entry.

Took calls from company's looking to order bulk tires. Answered multi phones lines, Entered information for there order, tracked and ship orders, photo copied, scanned and faxed, process returns. Used Microsoft Word, Excel, Outlook, Yahoo Messenger, EDI 850 Purchase Orders

• Greeted Cast members in as they walked into the building and assisting them to find the correct costume needed.
• Checkout out costumes in computer and entered how many they are checking out, and if they need any that need to be turned in.
• Fixed and sowed any costumes that had and tears in them.
• Answered phone calls and directed them to the proper department.
• Made sure all Costumes were in the correct area for cast members to find.
• Managing the inventory of costumes.
• Work closely with costumers and other teams to support the overall costuming process, including tasks like fittings, inventory, and craft work.

• Answered Multi phone lines, and directed to the proper department, and checked voicemail and transfer as needed.
• Greeted Guest as they came in, got them ready for appointments, making them a badges and calling the proper department.
• Sorted mail, and sent out packages and prepared them for pick ups. printed out all labels for shipments
• Made sure the lobby and lunchroom was clean, snacks available when needed.
• Got conference rooms ready for meetings, and luncheons ready for the team.
• Booked all travel arraignments, and scheduled appointments.
• Assisted with any other tasks given from team, such as faxing, photocopying, scanning.
• Used Microsoft Word, Excel, Outlook, Google Search

• Working with Pre-School children with special needs.
• Working one on one with kids, with motor skills, learning words, making shapes.
• During lunch we would help feed the kids who needed it.
• Play time was spent playing with them also learning fun games.
• Take the kids potty to the kids who needed it.
• Photo copied, faxed, scanned or laminated any documents that the teacher needed.
• Interacted with parents and children making sure they were getting the proper care.
• Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
• Supported teachers by preparing wall charts and hand-outs.
• Monitored computer usage and assisted students with hardware and software issues.

• Greeted guests and gathered information to seat groups or place on waitlist.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
• Escorted guests to seating area, furnished menus and highlighted daily specials.
• Monitored dining area to assess server capacity and estimate wait times.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.