Adrianne Wallace
Waterbury,CT
Summary
Assistant Restaurant Leader with a strong record of success. Expertise in managing daily restaurant operations, training staff, and overseeing financials and inventory. Aiming to further advance my career towards a Restaurant Leader position.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Officer Specialist
Federal Bureau Of Prisons
Danbury, CT
04.2025 - Current
Senior Office Specialist
Federal Bureau Of Prisons
Fort Worth, TX
08.2024 - 04.2025
- My tasks include ensuring the security, safety and orderly operation of the facility is maintained, safe and secured.
- I utilize interpersonal communication with inmates and staff which demonstrates my knowledge of the Policies and Procedures, Institution Supplements and leadership that ensures the mission is accomplished.
- I respond and assist in emergency situations.
- I supervise the daily operations and movement of the inmate population of the institution.
- I am able to demonstrate a positive approach by utilizing sound judgement to assess the situation while making rational decisions.
- I have been successful in influencing attitudes and behavior patterns of inmates, which demonstrates the continual secure operation of the facility.
- I continuously monitor and evaluate situations dealing with inmates and communicate institution policy and procedures that relate to personal hygiene, sanitation, work habits, and accountability.
Assistant Restaurant Leader
Raising Cane's
Fort Worth, TX
04.2023 - 08.2024
- Lead "What We Do" on each shift.
- Promoted open communication between all levels of Crew in the restaurant.
- Assessed areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues.
- Lead and executed all new Crewmember orientations.
- Trained and developed Shift Managers and Crewmembers to improve the quality of the restaurant operation.
- Proactively managed operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs -Maintained restaurant cleanliness.
- Supported the General Manager in managing food and labor costs to increase Restaurant profitability Lead restaurant to achieve financial goals.
Assistant General Manager
Freebirds World Burrito
01.2023 - 04.2023
- Assist the General Manager in daily operations, including supervising and motivating staff
- Hire and train incoming staff on store operations and company policies and procedures
- Monitor store inventory and order new stock as needed
- Perform customer service and handling all complaints swiftly to exceed expectations
- Create and maintain biweekly schedules
Dog Breeder
Crown Jewel Frenchies
03.2021 - 01.2023
- Ensured 30+ dogs were well fed, rested, cared for, active, and socialized
Operations Manager
Raising Cane's
08.2014 - 07.2021
- Lead "What We Do" on each shift
- Promoted open communication between all levels of Crew in the restaurant
- Assessed areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues
- Lead and executed all new Crewmember orientations
- Trained and developed Shift Managers and Crewmembers to improve the quality of the restaurant operation
- Proactively managed operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs
- Maintained restaurant cleanliness
- Supported the General Manager in managing food and labor costs to increase Restaurant profitability
- Lead restaurant to achieve financial goals
Education
Associates of Applied Science - Photography
The Art Institutes
Dallas, Tx06.2013
Skills
- Customer service
- Team leadership
- Time management
- Staff training and development
- Goal setting
- Verbal and written communication
- Shift scheduling
- Employee onboarding
Certification
ServSafe Manager
Timeline
Senior Officer Specialist
Federal Bureau Of Prisons
04.2025 - Current
Senior Office Specialist
Federal Bureau Of Prisons
08.2024 - 04.2025
Assistant Restaurant Leader
Raising Cane's
04.2023 - 08.2024
Assistant General Manager
Freebirds World Burrito
01.2023 - 04.2023
Dog Breeder
Crown Jewel Frenchies
03.2021 - 01.2023
Operations Manager
Raising Cane's
08.2014 - 07.2021
Associates of Applied Science - Photography
The Art Institutes