Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
1
1
CPR Certified
Work History
Medical Assistant
UPMC Community Medicine, Inc.
339 6th Ave Suite 530 Pittsburgh PA, 15222
03.2023 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Bank Teller
PNC Bank
Pittsburgh, PA
04.2022 - 10.2022
Cash checks and perform deposits and withdrawals for customers. Help with banking issues and scheduling appointments for bankers.
Guest Advocate
Target
Pittsburgh, PA
08.2019 - 04.2022
Prepare guest drive-ups and check out guest at the checkout lanes
Collect carts from the parking lot and around the store.
Help at guest services answering the phone, processing returns, and answering any questions the guest have
Assistant Manager
Shop N Save
Pittsburgh, PA
07.2017 - 03.2020
Responsible for taking money in the form of cash, checks, or credit from patrons in exchange for food or services
Scans items, provides change, balances drawers, and processes card transactions, handle refunds and customer issues
Conduct interviews, collaborate on employee schedule, set new hire training
Stand Leader
Aramark
Pittsburgh, PA
09.2018 - 02.2019
Assist in making sure the stand runs properly
Keeping and counting inventory log, before and after events
Helping cashiers with customer orders or issues
Van Driver
ABC Transit
Pittsburgh, PA
08.2015 - 11.2015
Take children to and from school
Shuttle kids home from after school programs
Caregiver
No company just family and friends
Pittsburgh, PA
08.2014 - 07.2015
Taking care of my grandfather when he sick.
Take him to doctor's appointments
Checking his insulin, feeling his needles
Maintaining regular home care: i.e. Doing dishes, washing clothes, cleaning the house, paying bills, cooking meals
Scheduling Secretary
UPMC Mercy Hospital
Pittsburgh, PA
08.2011 - 07.2014
Scheduled surgeries for various doctor offices.
Maintained doctors' schedule and office calendars.
Surgery confirmations with patients.
Sales Coordinator
UPMC Health Plan
Pittsburgh, PA
04.2010 - 08.2011
Processed new small market group applications.
Provided prospective customers with health plan quotes.
Organized insurance packets for new customers with paperwork and insurance cards.
Health Unit Coordinator
Western Psychiatric Hospital
Pittsburgh, PA
06.2009 - 04.2010
Experience in handling clerical and administration duties of a health care environment.
Assembled patient charts for nurses and doctors, as well as, admission and discharge packets.
Communicated with patient's family members and helped them comply with admission and discharge formalities.
Health Information Clerk
UPMC Mercy Hospital
Pittsburgh, PA
03.2009 - 05.2009
Provided support to the reception staff members in maintaining patient's records.
Handled data management, record keeping and correspondence functions at the front desk.
Education
Diploma - Travel Agent
Ashworth College
02.2016
Certificate - undefined
Bidwell Training Center
09.2008
Skills
Driving
Van driver
Typing
Guest Services
Clerical Experience
Cash Handling
Assistant Manager Experience
Shuttle Driving
Administrative Experience
Organizational Skills
Meal Preparation
Computer Skills
HIPAA compliance
Patient scheduling
Medical terminology knowledge
Vital sign monitoring
Direct patient care
Clinical documentation
Phlebotomy
CPR
Immunization administration
Phlebotomy techniques
Insurance verification
Laboratory specimen collection
Medical supply inventory
Medical office administration
Certification
CPR Certified
Assessments
Written communication — Proficient
May 2018
Measures a candidate's ability to convey written information using proper grammar rules.
Full results: Proficient
Customer focus & orientation — Highly Proficient
Measures a candidate's ability to respond to customer situations with sensitivity.
Full results: Highly Proficient
Customer service — Proficient
Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Location Preference
On-Site
Important To Me
Healthcare benefitsPaid time off401k matchWork-life balanceFlexible work hoursCareer advancementPersonal development programsPaid sick leave
Currently in school for Respiratory Therapy
I am currently in school at CCAC studying to become a Respiratory Therapist.