Kayla Akrong
Portland,TN
Summary
Versatile and dedicated medical assistant with 5 years of experience in patient care and clinical support within healthcare settings. Proficient in administering medications, taking vital signs, and managing electronic health records. Demonstrated leadership as a mentor for new CNAs, achieving a significant reduction in patient falls through proactive monitoring. Committed to delivering exceptional patient service and maintaining high standards of safety and efficiency in all operations.q l.
Compassionate medical assistant with expertise in patient care, medication administration, and customer service. Committed to delivering exceptional support to healthcare teams and ensuring positive patient experiences.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical assistant
Urgent care
Nashville, TN
12.2022 - 02.2023
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Administered medications under the direction of healthcare professionals
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations
- Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
Medical Assistant
Middle tn family care
Mount Juliet, TN
06.2019 - 04.2022
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
- Responded quickly during emergencies or urgent situations within the clinic setting
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations
- Prio authorization for medication
- Calling patients back with test results
Medical Assistant
Hermitage medical associates
Mount Juliet, TN
03.2019 - 08.2020
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations
- Assisted with administrative tasks such as filing documents or processing paperwork
- Provided support during medical procedures by preparing equipment, sterilizing instruments, or assisting with wound care
- Safely disposed of biohazardous waste materials according to established protocols
- Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently
- Educated patients on proper use of medical devices such as crutches, braces, or nebulizers
- Maintained up-to-date knowledge of medical terminology, procedures, medications, and healthcare regulations
Medical Assistant
South central hospital
Jones, ms
04.2016 - 08.2020
- Vital signs, assisting with exams, collecting specimens, administering injections, and performing EKGs, alongside administrative tasks like managing patient records, scheduling appointments, and handling billing and insurance
CNA
Magnolia gardens
Ellisville, MS
08.2009 - 04.2011
- Instructed patients on self-care techniques such as proper hygiene practices or medication management strategies
- Performed regular skin assessments to identify any signs of pressure ulcers or other skin breakdowns
- Achieved XX% reduction in patient falls through proactive monitoring and implementation of fall prevention measures
- Demonstrated exceptional time management skills by efficiently prioritizing tasks based on patient needs
- Closely monitored patients' condition post-surgery, promptly reporting any complications or changes to the nursing staff
- Ensured accurate measurement of vital signs including blood pressure, heart rate, respiratory rate, temperature etc
- Maintained strict confidentiality regarding patient information according to HIPAA regulations at all times
- Attended continuing education programs regularly to stay updated on new techniques or advancements in healthcare practices
- Served as a mentor for newly hired CNAs by providing guidance on best practices for delivering quality care
- Received recognition from supervisors for consistently demonstrating professionalism and compassion towards patients
- Managed challenging situations calmly while maintaining a positive attitude towards both patients and colleagues
Medical Assistant
Ellisville state school
Ellisville, MS
08.2006 - 03.2009
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
- Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
- Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
- Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
- Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
- Followed infection control protocols to prevent the spread of diseases within the healthcare facility
- Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
- Administered medications orally or topically according to physician orders while adhering strictly to dosage guidelines
- Assisted in post-mortem care including cleaning the body respectfully and preparing it for transfer
- Aided in physical therapy exercises prescribed by therapists to improve patient mobility
Education
High school diploma or GED -
Taylorsville high school
TaylorsvilleSkills
- Managing allied health teams
- Driving
- Organizational skills
- Pain management
- Working with adult populations
- Phlebotomy
- Medical assisting
- Insurance prior authorization
- Patient rooming
- Vital signs
- Maintaining patient confidentiality
- Medical terminology
- Time management
- Computer skills
- HIPAA
- Administering oral medications
- Podiatry
- Urgent care
- EClinicalWorks
- Specimen collection
- Customer service
- EKG
- Communication skills
- Medication administration
- Patient care
- Wound care
- Insurance verification
- Geriatrics
- Nasal medication administration
- Family medicine
Certification
- BLS Certification
- Phlebotomy
- Certified Phlebotomy Technician
- CPR Certification
- Driver's License
- Certified Patient Care Technician/Assistant
Timeline
Medical assistant
Urgent care
12.2022 - 02.2023
Medical Assistant
Middle tn family care
06.2019 - 04.2022
Medical Assistant
Hermitage medical associates
03.2019 - 08.2020
Medical Assistant
South central hospital
04.2016 - 08.2020
CNA
Magnolia gardens
08.2009 - 04.2011
Medical Assistant
Ellisville state school
08.2006 - 03.2009
High school diploma or GED -
Taylorsville high school