Skye Scarce
Lafayette,LA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dr. Munshi
99 W Martial Ave
09.2025 - Current
- Assisted in patient examinations and documented vital signs accurately.
- Scheduled appointments and managed patient records using electronic health systems.
- Managed several phone lines addressing patient inquiries and issues.
- Developed and maintained organized filing systems for patient information.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
REVENUE CYCLE SPECIALIST
I3 Verticals
Lafayette, LA
06.2024 - 06.2025
- I verify eligibility with insurance, medical claims, enter charges.
- Customer service with phone lines for patients, insurance companys, doctors, etc.
- Developed a comprehensive understanding of medical insurance claims processes, including Medicare and Medicaid.
- Managed patient accounts, including billing and collections of payments.
- Monitored changes in healthcare regulations and policies that impact the revenue cycle process.
- Tracked unpaid claims to ensure timely submission of appeals when necessary.
- Ensured compliance with HIPAA regulations governing patient privacy rights.
- Utilized data analytics to identify trends in denials and underpayments.
- Resolved customer inquiries regarding billing statements, payment options and account balances.
- Participated in training sessions designed to improve knowledge and skills related to the revenue cycle process.
ASSISTANT MANAGER
Soda Pop Shop
Scott, LA
07.2023 - 04.2024
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Assisted with new employee training and conducted performance reviews to track overall progress.
- Tracked store inventories and replenished products according to demand.
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
Education
HIGH SCHOOL DIPLOMA -
Edaward J sam Accelerated School
Lafayette, LA07.2024
Skills
- Computer Skills
- Customer service
- Communication skills
- Medical Office Experience
- Medical Terminology
- Epic
- Food handling
- Food Preparation
- Driving
- Cash Handling
- Cleaning Experience
- Food Production
- Cashiering
- Serving Experience
- Animal Care
- Cooking
- Management
- Food Safety
- Insurance Verification
- Cleaning
- Kitchen Experience
- Food Service
- Baking
- Medical Billing
Certification
- Driver's License, 09/01/22, 01/31/28
- Food Handler Certification, 07/01/23, 07/31/26
Timeline
Medical Assistant
Dr. Munshi
09.2025 - Current
REVENUE CYCLE SPECIALIST
I3 Verticals
06.2024 - 06.2025
ASSISTANT MANAGER
Soda Pop Shop
07.2023 - 04.2024
HIGH SCHOOL DIPLOMA -
Edaward J sam Accelerated School