Desired Job Title
Patient Care CoordinatorVirtual AssistantOptometrist AssistantProject Assistant - RemoteOphthalmologist AssistantWork Type
Part TimeFull TimeLocation Preference
RemoteOn-SiteLocation: Queen Creek, AZ, US
Open to relocation: No
Open To Work
Adrienne Bowers
Queen Creek,AZ
Work Preference
Summary
Dedicated healthcare professional with 12 years of experience of patient care and hospitality, demonstrating a strong commitment to enhancing the patient experience and ensuring high-quality service. Returning to the workforce after a planned career break for family management.
Overview
15
15
years of professional experience
Work History
Planned Career Sabbatical
Queen Creek, AZ
12.2021 - Current
- Stepped away from professional roles to focus on full time family management and expansion while maintaining strong organizational, communication, and multitasking skills.
COA/ LASIK Laser Technician/ Cataract Scrub Technician
Moretsky-Cassidy Vision Correction
Mesa, AZ
03.2020 - 12.2021
- Assisted Ophthalmologists in delivering high quality surgical care, including scrubbing for LASIK and cataract procedures in sterile operating environments.
- Executed comprehensive patient work-ups: medical history, in depth ocular imaging, surgical refractions, manual applanation tonometry, operating environments.
- Managed clinical workflow by refilling medication requests, scribing for physicians, and addressing patient concerns.
COA/ Lead Tech/ LASIK coordinator
Carrot Eye Center
Mesa, AZ
08.2019 - 03.2020
- LASIK and SMILE scheduling, coordination, and day of surgery surgical assistant. Laser technician for Visumax and EX500 lasers.
- Certified on LensAR and assisted in admitting and discharging cataract surgery patients in a Joint Commission certified facility.
- During clinic, I oversaw the technician team in addition to working up patients with in depth diagnostic testing that would apply to that specific patient. Knowledgeable on IOL Master 500, OCT, Clarus, handheld Icare tonometer, and many more.
- Led technical operations during clinic, ensuring adherence to safety protocols and industry standards.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Certified Ophthalmic Assistant
Bellevue LASIK and Cataract
Bellevue, WA
03.2011 - 04.2019
- Responsibilities included working closely with the Ophthalmologist and Optometrist to ensure the needs of the patient and clinic were met, performing intensive preliminary exams for patients, and assisting in refractive surgeries.
- Educated patients on pre-operative and post-operative care procedures, enhancing overall satisfaction with treatment.
- Highly efficient in checking vision, intraocular pressure, manifest and cycloplegic refractions, Humphrey Visual Fields, corneal topography, pachymetry, and all OCT scans.
- Surgical assistant during procedures including Wavefront guided LASIK, ASA/PRK, Intacs, KAMRA, chalazion excisions, DSAEK refloats.
- Certified on Allegretto, Visx, Intralase, and iFS lasers. Very knowledgeable with LipiScan and Lipiflow procedures.
- Some side work included inventorying and reordering all medical supplies for the clinic and operating room, prepping and reviewing all LASIK charts for optimal surgery outcome before presenting them to the doctor to calculate the treatments.
Education
Completed Coursework Toward Associate’s Degree
Western Washington University
Bellingham, WashingtonSkills
- Specialized in effectively communicating with patients to ensure the needs are met for both the patient and the clinic
- Proven leadership and organizational skills
- In depth knowledge of ophthalmic and medical terminology, products, and equipment
- Excellent oral, written, and interpersonal communications skills
- Experienced in patient hospitality, conflict resolution, and anticipatory needs of the clinic
Other
- Excellent customer service/patient care, quick leaner, very trustworthy, outgoing, and enthusiastic.
- Proficient in time management and managing busy schedules.
- Experienced in electronic health records and very computer literate.
- Several recognitions as being a leader, hardworking, and a team player.
Timeline
Planned Career Sabbatical
Queen Creek, AZ
12.2021 - Current
COA/ LASIK Laser Technician/ Cataract Scrub Technician
Moretsky-Cassidy Vision Correction
03.2020 - 12.2021
COA/ Lead Tech/ LASIK coordinator
Carrot Eye Center
08.2019 - 03.2020
Certified Ophthalmic Assistant
Bellevue LASIK and Cataract
03.2011 - 04.2019
Completed Coursework Toward Associate’s Degree
Western Washington University