Adrienne Dicken
Windsor Mill,MD
Summary
Results-driven Recruiter and Talent Sourcer with combined experience in recruiting, sales, and customer service. Skilled in candidate sourcing, relationship building, and full-cycle hiring. Known for resilience, drive, and consistently exceeding expectations. Excited to bring energy and expertise to a forward-thinking recruiting team.
Overview
2026
2026
years of professional experience
Work History
Recruiter/Sourcer
MLM Home Improvement
2024 - Current
- Developed and maintained strong relationships with hiring managers to align on staffing needs.
- Led recruitment initiatives across multiple departments to attract top talent.
- Built targeted sourcing strategies to identify and engage qualified candidates.
- Assisted in maintaining accurate records of onboarding activities and employee documentation through PayChex.
- Managed 100+ outbound calls daily to connect with prospective candidates.
- Conducted candidate screenings and interviews, evaluating qualifications and cultural fit.
- Leveraged ATS and sourcing platforms including JazzHR, Clear Company, Indeed, LinkedIn and ZoomInfo to streamline talent acquisition
Marketing Manager
MLM Home Improvement
2023 - 2024
- Led team in daily operations, ensuring efficient workflow and high-quality customer service.
- Results-driven Door to Door Sales rep with experience in engaging potential customers resulting in over $500,000 in sales generated
- Learned and developed consultative selling skills to identify opportunities, overcome objections, and close sales
- Located and targeted potential customers with successful cold-contacting techniques
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Experience with SPOTIO, Company Cam, MarketSharp, and PayChex.
Supervisor
Kilwins Of Annapolis
2017 - 2023
- Trained and coached employees on customer service best practices and company protocols.
- Supervised daily operations, ensuring staff adhered to safety and quality standards.
- Oversaw workflow optimization in a high-volume environment.
- Applied leadership and problem-solving skills to improve efficiency and resolve operational challenges.
Education
Bachelor of Arts - English Literature
Salisbury University
Salisbury, MD05.2022
Associate of Arts - Graphic Design Certificate
Anne Arundel Community College
Arnold, MD05.2023
Skills
- Recruiting and Sourcing
- Verbal & Written Communication
- Candidate Screening
- Complaint Resolution
- Sales Expertise
- Microsoft Office Suite
- Staff Management
- Adobe Creative Suite
Timeline
Recruiter/Sourcer
MLM Home Improvement
2024 - Current
Marketing Manager
MLM Home Improvement
2023 - 2024
Supervisor
Kilwins Of Annapolis
2017 - 2023
Bachelor of Arts - English Literature
Salisbury University
Associate of Arts - Graphic Design Certificate
Anne Arundel Community College
Accomplishments
- 2025, 2nd Quarter Recruiter of the Quarter – Quality & Performance, MLM Home Improvement
- 2023, 4th Quarter Winner’s Circle Nominee – Sales & Performance, MLM Home Improvement
- 2023, 3rd Quarter Winner’s Circle Nominee – Sales & Performance, MLM Home Improvement