Adrienne Edwards
Brooklyn,NY
Summary
I am currently looking to change my career for something more aligned with my educational background. I received my School Counseling MS Ed degree in 2022. Prior to this I completed my mandated Internship at the Brooklyn Brownstone school under the guidance of School Counselor Ms. Loudes Docteur-Bailey to become certified.
Nonetheless, because of my years of working with NYC Children Services I have adept at identifying children's needs, advocating, and planning for high-risk students and observing overall student population issues.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Child Protective Specialist II
NYC Children's Services
Jamaica, NY
11.2015 - Current
- Conducted initial investigations of reported child abuse and neglect cases, gathering information from interviews with parents, children, teachers and other sources.
- Collaborated with school personnel to monitor academic performance of students involved in CPS cases.
- Assessed family dynamics and living conditions to determine the safety of children.
- Facilitated referrals for medical treatment, mental health counseling and other social services.
- Collaborated with community partners such as law enforcement agencies, schools, healthcare providers and social service organizations to ensure optimal outcomes for clients.
- Educated families about available resources such as food banks, housing assistance programs and job training opportunities.
- Ensured that all mandated reporting requirements were met in a timely manner.
Lead Bank Teller
JP Morgan Chase
New York, NY
10.2008 - 11.2015
- Maintained customer records, including account information and transaction history.
- Ensured compliance with all banking regulations and policies.
- Balanced cash drawers daily and maintained accurate records of transactions.
- Monitored ATM machines for any malfunctions or discrepancies.
- Identified opportunities to cross-sell products such as savings accounts or credit cards to customers.
- Developed relationships with customers by providing exceptional service in a friendly manner.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Education
Master of Science - School Counseling
Alfred University
Alfred, NY06-2022
Bachelor of Science - Criminal Justice
St. John's University
Jamaica, NY05-2011
Skills
- Documentation skills
- Home visits
- Child development knowledge
- Multidisciplinary Collaboration
- Community Networking
- Safety evaluations
Certification
- School Counseling Provisional Certificate
Timeline
Child Protective Specialist II
NYC Children's Services
11.2015 - Current
Lead Bank Teller
JP Morgan Chase
10.2008 - 11.2015
Master of Science - School Counseling
Alfred University
Bachelor of Science - Criminal Justice
St. John's University
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