Adrienne Fitts Wilkins
Las Vegas,Nevada
Summary
Organizational leader with experience mentoring and motivating military and skilled and non-skilled staff member to fulfill their missions with passion and enthusiasm. Resourceful problem-solver who thrives on challenges and seek opportunities to support staff by turning an obstacle into a teachable moment. Computer and excellent communication skills. Areas of Expertise include: Public Relations, Relationship Building, Staff Training and Leadership, Collaboration, Shift Work, Assessment and Placement Interview Techniques.
Overview
41
41
years of professional experience
Work History
Clerk
US Census Bureau Field Division
01.2020 - Current
- Conduct phone interviews for GQ Advance Contact
- Key information into the Group Quarters contact
- Prepare assignment kits for outside interviews
- Protect all Title 13 and Personally Identifiable Information
Intern
Emages Counseling & Advocacy Services
06.2015 - 01.2017
- Kennedy King College Internship-Obtained field education
- Used social work theory and practices in an inpatient/out-patient counseling setting
- Front office experience, answer phone inquiries, direct calls and provide confidential and HIPPA protected company information
- Contributed to the day to day work, attend departmental meetings, attended client visits, organized training workshops and facilitated group meetings
Yardmaster
Conrail Railroad
05.1993 - 06.2016
- Managed all shifts: 7AM -3PM; 3PM -11PM and 11PM to 7AM
- Directed yard engineers where to move cars to fit planned configuration or load freight
- Review schedules to ensure timed switching and review records of freight trains arrival and departures
- Review and assess hazardous OSHA paperwork and ensure proper handling and transport of products to destinations
- Direct or participate in cargo loading to ensure completeness of load and even distribution of weight
- Determine method of shipment and prepare invoices, and other shipping needs
911 Operator/Dispatcher
National City Police Department
03.1992 - 01.1993
- Performed emergency dispatchers' services on all shifts: 7AM-3:30PM; 3:00PM-11:30PM and 11PM- 7:30AM-received emergency calls by telephone
- Assessed the caller, provide crisis management and dispatch appropriate course of action
Communication Radioman
U.S. Navy
05.1984 - 01.1991
- Company Overview: Honorable Discharge
- Send/receive message traffic to include Top-Secret intelligence
- Store and destroy military intelligence material, as appropriate
- Train personnel and ensure safety
- Honorable Discharge
Education
Diploma - Associate of Science Degree
Kennedy King College
Chicago, Illinois09.2017
Skills
- Public Relations
- Relationship Building
- Staff Training and Leadership
- Collaboration
- Shift Work
- Assessment and Placement
- Interview Techniques
- Quality management
Timeline
Clerk
US Census Bureau Field Division
01.2020 - Current
Intern
Emages Counseling & Advocacy Services
06.2015 - 01.2017
Yardmaster
Conrail Railroad
05.1993 - 06.2016
911 Operator/Dispatcher
National City Police Department
03.1992 - 01.1993
Communication Radioman
U.S. Navy
05.1984 - 01.1991
Diploma - Associate of Science Degree
Kennedy King College
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