Adrienne Gavrilides
EASTLANSING
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
2004
2004
years of post-secondary education
Work History
Sous Chef/Kitchen Manager
Nikos Taverna
Williamston
04.2024 - Current
- Prepared fresh ingredients following traditional Greek recipes.
- Assisted head chef in menu planning and daily operations.
- Managed kitchen inventory and ensured stock levels met demand.
- Maintained cleanliness and organization of kitchen workstations.
- Collaborated with front-of-house staff to ensure smooth service flow.
- Trained new kitchen staff on procedures and cooking techniques.
- Established standard procedures for plating presentations.
- Trained and supervised line cooks to develop new skills and improve team performance.
Sous Chef
The Bistro
Williamston
01.2017 - 12.2023
- Assisted in menu development and daily specials for seasonal ingredients.
- Supervised kitchen staff to ensure efficient operation during peak hours.
- Coordinated food preparation and plating for large catering events.
- Implemented food safety and sanitation protocols throughout the kitchen.
- Trained new kitchen staff on cooking techniques and kitchen equipment use.
- Developed relationships with local suppliers to source high-quality ingredients.
- Created a positive work environment by encouraging teamwork among staff members.
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
- Collaborated with Executive Chef to create innovative dishes for special events.
- Developed daily specials utilizing seasonal ingredients.
Front End Cashier
Whole Food Market
Chicago
11.2013 - 06.2015
- Operated cash register and handled customer transactions efficiently.
- Provided excellent customer service and resolved inquiries promptly.
- Maintained cleanliness and organization of the checkout area.
- Assisted customers with product selections and store navigation.
- Educated customers about promotions and loyalty programs effectively.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Packed and bagged products according to customer preferences.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Provided accurate change to customers when making transactions.
- Informed customers of current sales promotions and discounts available.
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
- Processed sales, returns, and exchanges using POS register system.
- Balanced out cash drawer at the end of each shift.
General Manager
New Wave Coffee
Chicago
01.2010 - 10.2013
- Managed daily operations of busy coffee shop environment.
- Oversaw staff scheduling and employee performance reviews.
- Developed training programs for new baristas and support staff.
- Coordinated inventory management and supply chain logistics.
- Collaborated with marketing team to promote special events and menu items.
- Analyzed sales data to optimize product offerings and pricing strategies.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among employees.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Science - Nursing
University of Michigan, Flint
Flint, MI 08.2002 - 12.2004
Meridian High School
Haslett, MISkills
- Excellent customer service
- Cash handling
- POS operations
- Inventory management
- Staff training
- Conflict resolution
- Time management
- Effective communication
- Problem solving
- Organizational skills
- Attention to detail
- Cleanliness and hygiene
- Cross-selling techniques
- POS system operation
- Opening and closing tasks
- Professional appearance
- Customer relationship management
- Team player
- Efficient multi-tasker
- Strategic planning
- Negotiation skills
- Deadline oriented
References
References available upon request.
Timeline
Sous Chef/Kitchen Manager
Nikos Taverna
04.2024 - Current
Sous Chef
The Bistro
01.2017 - 12.2023
Front End Cashier
Whole Food Market
11.2013 - 06.2015
General Manager
New Wave Coffee
01.2010 - 10.2013
Bachelor of Science - Nursing
University of Michigan, Flint
08.2002 - 12.2004
Meridian High School