Adrienne Giles
Dayton,OH
Summary
Registered medical assistant, skilled in patient care, clinical procedures, and medical documentation. Strong focus on collaboration and adaptability in fast-paced healthcare environments. Proficient in phlebotomy, EKGs, administering medications, and patient education. Known for reliability, compassion, and effective communication skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Horizons Healthcare
Dayton, OH
12.2025 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Supported healthcare team in preparing for examinations and procedures.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Prepared lab specimens for diagnostic evaluation.
- Monitored inventory levels of medical supplies to ensure availability.
Medical Assistant
Southwest Ohio ENT Specialists
Dayton, OH
02.2025 - 05.2025
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Sanitized, restocked, and organized exam rooms and medical equipment
Medical Assistant
Everside Health
Las Vegas, NV
08.2023 - 01.2024
- Assisted in patient intake, documenting vital signs, chief complaints and medical histories for accurate record-keeping.
- Performed point of care testing including COVID, rapid strep and influenza.
- Performed phlebotomy efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Administered medications and injections as prescribed.
- Managed medication inventory, ensuring availability of all necessary drugs.
Research Assistant
Palm Research Center
Las Vegas, NV
05.2023 - 07.2023
- Assisted in data collection and analysis to support research findings and outcomes.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
Allied Health Instructor
Las Vegas College
Las Vegas, NV
05.2022 - 05.2023
- Facilitated hands-on training sessions, ensuring students gained practical experience in clinical settings.
- Implemented innovative teaching techniques, leading to higher levels of student satisfaction and engagement.
- Enhanced student comprehension by incorporating real-life medical scenarios into lectures.
Medical Assistant
ForteFamily Practice
Las Vegas, NV
03.2022 - 04.2022
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
- Performed point of care testing including COVID, rapid strep and influenza
- Answered phones, scheduled appointments, registered patients and communicated necessary instructions to patients
Medical Assistant
Wiseman Family Practice
Austin, TX
08.2019 - 10.2020
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
- Offered age-appropriate patient care before, during and after exams
- Performed point of care testing including rapid strep and influenza
- Submitted prescriptions to pharmacy via phone, fax or web
- Scheduled specialty appointments, registered patients and communicated necessary instructions to patients
IV Specialist/Lead Medical Assistant
Houston Medical Wellness Clinic
Houston, TX
06.2018 - 08.2019
- Obtained client medical history, including medications, vitals and measurements, symptoms and allergies
- Performed venipuncture, injections and started/stopped IVs
- Prepared blood and urine lab specimens for diagnostic evaluation
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Attended required training, education and meetings
- Mixed IV bags to meet needs of patients under supervision
Procedure Tech/Medical Assistant
Interventional Pain Center
Greenville, NC
08.2016 - 12.2016
- Prepared patients for various procedures including nerve blocks, epidurals and radio-frequency ablation
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Collected and documented patient medical information such as blood pressure and weight, allergies and medical history
CNA
Baylor Scott & White Health
College Station, TX
02.2016 - 05.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
Medicare Customer Service Representative
Aetna
Fresno, CA
07.2013 - 07.2014
- Assessed caller accounts to determine plan benefits, identify service needs and resolve issues
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences resulting in consistent 99% customer satisfaction rating
Medical Assistant Instructor
Boston Reed College
Madera, CA
01.2010 - 05.2010
- Educated students on various subjects applying a variety of instructional techniques, including hands-on curriculum
Medical Assistant Instructor
Kaplan College
Fresno, CA
05.2008 - 03.2010
- Educated students on various subjects applying a variety of instructional techniques, including hands-on curriculum
Education
General Education -
Blinn College
Bryan, TX01-2015
Pre-Nursing/Nursing - undefined
National University
Fresno, CA01-2014
General Ed/Pre-Nursing - undefined
Minot State University
Minot, ND01-2005
Certificate: Registered Medical Assistant - undefined
Santa Barbara Business College
Santa Maria, CA01-2001
Skills
- Medical terminology proficiency
- HIPAA compliance
- Laboratory specimen collection
- Clinical applications and documentation
- Phlebotomy techniques
- Patient scheduling
- Medication and Immunization administration
- Diagnostic testing assistance
- Inventory management
- Electronic health records management
- Anatomy and physiology
- Compassionate and professional bedside manner
Certification
- RMA - Registered Medical Assistant, AMT
- BLS with AED, American Heart Association - March 2027
- IV Certification, Pedagogy Online - 2019
Timeline
Registered Medical Assistant
Horizons Healthcare
12.2025 - Current
Medical Assistant
Southwest Ohio ENT Specialists
02.2025 - 05.2025
Medical Assistant
Everside Health
08.2023 - 01.2024
Research Assistant
Palm Research Center
05.2023 - 07.2023
Allied Health Instructor
Las Vegas College
05.2022 - 05.2023
Medical Assistant
ForteFamily Practice
03.2022 - 04.2022
Medical Assistant
Wiseman Family Practice
08.2019 - 10.2020
IV Specialist/Lead Medical Assistant
Houston Medical Wellness Clinic
06.2018 - 08.2019
Procedure Tech/Medical Assistant
Interventional Pain Center
08.2016 - 12.2016
CNA
Baylor Scott & White Health
02.2016 - 05.2016
Medicare Customer Service Representative
Aetna
07.2013 - 07.2014
Medical Assistant Instructor
Boston Reed College
01.2010 - 05.2010
Medical Assistant Instructor
Kaplan College
05.2008 - 03.2010
Pre-Nursing/Nursing - undefined
National University
General Ed/Pre-Nursing - undefined
Minot State University
Certificate: Registered Medical Assistant - undefined
Santa Barbara Business College
General Education -
Blinn College