Adrienne Keblesh
Columbus
Summary
Dedicated custodian with expertise in maintaining cleanliness and sanitation across facilities. Known for exceptional customer service, efficient problem-solving, and effective collaboration with team members to achieve cleanliness goals.
Overview
17
17
years of professional experience
Work History
Custodian
DODEA
Fort Benning, GA
09.2024 - Current
- Maintained cleanliness and sanitation standards across all facilities and grounds.
- Operated cleaning equipment, including floor scrubbers and vacuums, with proficiency.
- Conducted routine inspections to identify maintenance needs and safety hazards.
- Assisted in training new custodial staff on procedures and safety regulations.
- Responded promptly to urgent cleaning requests, demonstrating adaptability under pressure.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
Stay at Home Parent
Husband
Fort Campbell North, KY
04.2014 - Current
- Managed daily schedules, ensuring timely completion of family activities and appointments.
- Developed educational routines to support children's learning and personal growth.
- Coordinated household budgets, tracking expenses and optimizing resource allocation.
- Implemented chore systems, fostering responsibility and independence in children.
- Facilitated communication among family members, enhancing collaboration and conflict resolution skills.
- Organized family events, creating memorable experiences while managing logistics effectively.
- Mentored children in life skills, promoting critical thinking and problem-solving abilities.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Provided support and guidance to children in conflict resolution.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Encouraged children's emotional and social development.
- Assisted in potty training and toilet hygiene.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Inventory Specialist
The Tactical Edge
Clarksville, TN
02.2015 - 08.2015
- Managed inventory levels, ensuring accuracy and timely replenishment of stock.
- Utilized inventory management software to track shipments and monitor stock movements.
- Conducted regular audits to identify discrepancies and maintain data integrity.
- Collaborated with suppliers to resolve issues related to order fulfillment and delivery schedules.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Improved inventory handling procedures to minimize damage during storage and handling, preserving product quality.
- Coordinated with suppliers to ensure timely restocking of high-demand items, preventing potential sales losses.
- Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
- Developed and maintained positive relationships with vendors, ensuring reliable supply and favorable terms.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Sorted and delivered materials to different work areas and staff.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Processed required paperwork to expedite handling of shipped and received goods.
Restaurant Waiter
Brown Derby Roadhouse - Ontario Oh
Ontario, OH
12.2011 - 06.2012
- Delivered exceptional customer service to enhance dining experiences and promote guest satisfaction.
- Managed food and beverage orders efficiently, ensuring timely delivery and adherence to quality standards.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Trained new waitstaff on restaurant procedures, menu knowledge, and customer interaction best practices.
- Resolved customer complaints promptly, maintaining professionalism while ensuring a positive outcome for guests.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Sales Associate
American Eagle Outfitters, Inc
06.2009 - 09.2010
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
- Maintained knowledge of current promotions and sales to inform customer decisions.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Conducted inventory checks and organized merchandise displays to optimize product visibility.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Performed cash, card, and check transactions to complete customer purchases.
Education
No Degree - Marketing
Marion Technical College
Marion, OHNo Degree - Radio And Television Broadcasting
Toledo University
Toledo, OHBookkeeping Basics -
Defense Acquisition University
Fort Belvoir, VA06-2025
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Problem-solving
- Time management
- Team collaboration
- Skilled housekeeper
- Room setup and breakdown
- Physical stamina
- Client communication
- Inventory management
Timeline
Custodian
DODEA
09.2024 - Current
Inventory Specialist
The Tactical Edge
02.2015 - 08.2015
Stay at Home Parent
Husband
04.2014 - Current
Restaurant Waiter
Brown Derby Roadhouse - Ontario Oh
12.2011 - 06.2012
Sales Associate
American Eagle Outfitters, Inc
06.2009 - 09.2010
No Degree - Marketing
Marion Technical College
No Degree - Radio And Television Broadcasting
Toledo University
Bookkeeping Basics -
Defense Acquisition University