Adrienne Lester
South Jordan,UT
Summary
Motivated individual with experience in customer service and account management. Enhancing client satisfaction and retention through effective account management and great customer service. Strive to foster teamwork and collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Solar Account Manager
RISE Power
06.2021 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Kept detailed records of daily activities through online customer database.
- Collaborate closely with sales representatives and customers to facilitate seamless account management.
Cosmetologist
His & Her Barber and Salon
04.2018 - 01.2020
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Cosmetologist
Self Employed
07.2010 - 06.2018
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Education
Cosmetology License -
Evans Cosmetology School
Cedar City, UT07.1998
High School Diploma -
Madison High School
Rexburg, ID05.1997
Skills
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Project Management
- Issue Resolution
- Documentation And Reporting
Timeline
Solar Account Manager
RISE Power
06.2021 - Current
Cosmetologist
His & Her Barber and Salon
04.2018 - 01.2020
Cosmetologist
Self Employed
07.2010 - 06.2018
Cosmetology License -
Evans Cosmetology School
High School Diploma -
Madison High School
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