Adrienne Lewis
Phoenix,AZ
Summary
Seasoned Imaging Processor with 6 years of experience in technical environments seeking a position as Sr. Imaging Processor in a fast-paced startup.
Overview
19
19
years of professional experience
Work History
Material Handler
Comtec EF Data
Tempe , AZ
02.2005 - 04.2011
- Received and correctly processed both written and verbal instructions, prints and work orders.
- Made and revised set ups on test strands previously calibrated by other staff.
- Disassembled, reassembled and corrected changeover.
- Repainted and precisely touched-up components and assemblies.
- Built containers and pack parts in accordance with detailed packing specifications.
- Maintained counts and lifts, shifts and stocks materials and parts.
- Recognized and reported defective material and equipment to shift supervisor.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
Imaging Processor
Spherion/Temporary Service
Temple, AZ
06.2011 - 06.2012
- Developed new process for employee evaluation which resulted in marked performance improvements.
- Analyzed departmental documents for appropriate distribution and filing.
Imaging Technician Lead
State Farm Operations Center
Tempe, AZ
06.2012 - Current
- Received and correctly processed both written and verbal instructions, prints and work orders.
- Verified claim Numbers and placed in appropriate doc type settings .
- Identifying training and development needs.
- Evaluating training and development courses.
- Train imaging technicians on equipment,software application standard operating practices in mail sorting,preparation, scanning, indexing, research, special handling and paper management
- Perform documents prepping, scanning, indexing, and quality control tasks.
- Recognized as a resource for all Imaging functions
- Work independently and shares in the responsibility for daily production workflow coordination and resource allocation across multiple lines of business and multiple locations,as assigned by supervisors.
- Perform timely and in-depth research on unidentified front-end image mail to determine proper workflow disposition to meet customer service objectives and to ensure compliance with regulations including privacy.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
Education
English
John F. Kennedy High School
La Palma, CA1985
Skills
Strong editing and proofreading skills
Understanding of digital technologies used in internal communications
Understanding of digital technologies used in internal communications
- Customer service expert
- Fast learner
- Continuing education in Enterprise Trainer Certification
- Skilled multi-tasked
Timeline
Imaging Technician Lead
State Farm Operations Center
06.2012 - Current
Imaging Processor
Spherion/Temporary Service
06.2011 - 06.2012
Material Handler
Comtec EF Data
02.2005 - 04.2011
English
John F. Kennedy High School