Adrienne Martinez
Coachella,CA
Summary
Results-focused Job Title dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Hairstylist
Jedons Hair Studio
12.2021 - 12.2023
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Counted and documented opening and closing cash amounts daily.
- Recorded notes for future reference about customer preferences and services delivered.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Demonstrated thorough knowledge of all salon products and services.
Stay at Home Mom
Myself
12.2009 - 01.2021
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Cultivated interpersonal skills by building positive relationships with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
Education
Cosmetologist - Cosmetology
International School of Beauty
Palm Desert, CA11.2009
Diploma - Basic Ed
Palo Verde High School
Blythe, CA06.2001
Skills
- Marketing familiarity
- Networking expertise
- Trend expert
- Highlights and lowlights
- Cosmetology
- Customer consultation
- Hair maintenance expert
- Scalp treatments
- Relationship building and management
- State Licensed Cosmetologist
- Knowledge of color space theory
- Strong leader
- Endurance
- Cosmetology industry exposure
Timeline
Hairstylist
Jedons Hair Studio
12.2021 - 12.2023
Stay at Home Mom
Myself
12.2009 - 01.2021
Cosmetologist - Cosmetology
International School of Beauty
Diploma - Basic Ed
Palo Verde High School