Adrienne McCollum
Green Hill
Summary
Highly motivated administrative professional with experience in streamlining office operations and improving efficiency. Strong focus on team collaboration and achieving results, flexible with changing needs. Adept in managing schedules, coordinating meetings, and handling correspondence. Known for reliability, strong organizational skills, and effective communication.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Contact Technician
Gillespie Eye Care
08.2024 - Current
- Worked closely with manufacturers'' representatives to stay informed about new product releases and advancements in contact lens technology.
- Improved patient comfort by providing customized contact lens fittings and adjustments.
- Evaluated patient feedback data regularly, identifying areas for improvement within the practice''s service offerings.
- Entered prescription data into computer and initiated new contact lens orders.
- Reduced wait times for patients by efficiently managing appointments and coordinating schedules with other clinic staff members.
- Worked closely with insurance companies to retrieve eligibility, benefits, and authorizations and file them accordingly after exams.
Forensic Scientist
Metro Nashville Police Department
07.2015 - 10.2023
- Carried out laboratory examinations and analysis submitted by law enforcement
- Reviewed forensic analysts' reports for technical merit
- Evaluated evidence and recorded findings
- Test fired firearms for purpose of comparing test fired cartridge cases to recovered cartridge cases and/or entering test fired cartridge cases into NIBIN database
- Served as witness in court of law by explaining NIBIN procedures and recorded findings
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Developed and maintained courteous and effective working relationships.
Gymnastics Instructor
Universal Gymnastics
03.2005 - 02.2022
- Coordinated with other instructors and coaches to determine student advancement and progress
- Developed lesson plans and routines for individual students to meet personal goals and abilities
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
Police Operations Assistant II
Metro Nashville Police Department
10.2013 - 07.2015
- Arranged and maintained gym equipment
- Instructed new faculty and instructors on practices and guidelines
- Worked with both mentally and physically handicapped people and promoted interactive learning
- Implemented exercise programs and training strategies to bolster individual and team performance
- Collaborated with coaches, students and administrators to run high-quality program
- Cultivated community and media relations through social media and other communication channels to support program
- Assisted with customer service in Ten Print Unit with regards to fingerprints and mugshots
- Provided public and Police Officer Trainees with both ink and live scanned fingerprints
- Solved problems timely and effectively, ensuring customer satisfaction
- Managed and maintained file system including archived fingerprints and support documentation
- Utilized AFIS regularly to complete job tasks, such as comparing fingerprints and communicating with both Juvenile and Booking departments.
Administrative Intern
Arsenic Records
01.2012 - 06.2012
- Streamlined office processes by organizing filing systems and implementing digital solutions.
- Enhanced team efficiency by taking detailed meeting notes and distributing them promptly to relevant staff members.
- Supported department heads with scheduling, preparing materials for presentations, and coordinating events.
- Ensured timely completion of projects by tracking progress and updating project management software accordingly.
Administrative Assistant Intern
Colton Entertainment Group
01.2012 - 06.2012
- Enhanced team communication by responding to internal requests and inquiries in a timely manner.
- Supported departmental projects, ensuring deadlines were met and objectives achieved.
- Improved customer satisfaction by addressing client concerns professionally and promptly.
- Collaborated with cross-functional teams to complete projects efficiently and effectively.
Publishing Assistant
Silk And Denim Music
01.2010 - 06.2010
- Streamlined music licensing processes by implementing efficient organizational systems and database management.
- Expanded company''s catalog by actively scouting and signing new talent, resulting in increased revenue streams.
- Managed relationships with clients and partners to ensure ongoing satisfaction, leading to long-term collaborations and repeat business.
- Conducted thorough research on industry trends, keeping abreast of market dynamics and competitor activities to inform strategic decisionmaking.
Education
Bachelor of Science - Criminal Justice
Bethel University
12.2021
No Degree - Music Technology
Nashville State Community College
12.2010
No Degree -
Cumberland University
05.2007
Certification
- Certificate of Appreciation, Bureau of Alcohol, Tobacco, Firearms and Explosives, 12/7/2021
- Certificate of Completion, 2nd Annual NIBIN Users Group, 50th Annual AFTE Training Seminar, 5/26/2019 - 5/31/2019
- Expert Witness Testimony Techniques for Laboratory Analysis, Ron Smith & Associates, Inc., 4/14/2016 - 4/16/2016
- Certificate of Training, Forensic Ammunition Service, Inc., 11/4/2015
- Competency Testing Requirements for IBIS BrassTRAX Cartridge Case Acquisition, Bureau of Alcohol, Tobacco, Firearms and Explosives, 7/25/2015
Timeline
Contact Technician
Gillespie Eye Care
08.2024 - Current
Forensic Scientist
Metro Nashville Police Department
07.2015 - 10.2023
Police Operations Assistant II
Metro Nashville Police Department
10.2013 - 07.2015
Administrative Intern
Arsenic Records
01.2012 - 06.2012
Administrative Assistant Intern
Colton Entertainment Group
01.2012 - 06.2012
Publishing Assistant
Silk And Denim Music
01.2010 - 06.2010
Gymnastics Instructor
Universal Gymnastics
03.2005 - 02.2022
No Degree - Music Technology
Nashville State Community College
No Degree -
Cumberland University
Bachelor of Science - Criminal Justice
Bethel University
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