Adrienne Newton
New Orleans,LA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Cold Mill Operator
Kaiser Aluminum (Previously Alcoa)
Newburgh, Indiana
10.2021 - Current
- Current Union Stewart and Safety Representative for Kaiser Local Union #104, United Steelworkers
- Expertly thread aluminum coils through mill machinery, optimizing throughput by 15%
- Demonstrate mastery in operating mill equipment, achieving a 99% accuracy rate in manufacturing processes
- Serve as a dependable relief operator, ensuring uninterrupted production flow, resulting in a 95% uptime.
Manager of Operations
Kamuri Designz
Evansville, IN
07.2020 - Current
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Created and managed budgets for operational departments and monitored progress against goals.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Negotiated contracts with vendors for services necessary for daily operations.
- Implemented systems for tracking operational performance metrics.
- Oversaw inventory management activities including ordering supplies as needed.
- Investigated customer complaints related to product and service quality or delivery issues.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Engaged with existing and potential clients to gain insight into needs.
Cold Mill Assistant
Alcoa
Newburgh, Indiana
01.2019 - 05.2022
- Expertly navigated SAP system to order coils, measure dimensions, and detect defects with 99% accuracy as Entry Operator, reducing order processing time by 15%
- Precision-loaded coils onto production line using crane, ensuring seamless workflow and reducing downtime by 20%
- Conducted tail taping, sampling, and weight density tests with efficiency, achieving a 98% accuracy rate, while optimizing crane operations for loading tasks
- Mastered spin down control and ticket printing/log temperature management as Exit Operator, utilizing crane expertise for precise work roll placement and contributing to a 25% reduction in processing errors.
Sales Associate
Nice Guy Vapors
Henderson , KY
05.2018 - 01.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Collaborated with management teams to develop innovative marketing strategies.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Forklift Operator
Berry Global, Inc
Evansville, Indiana
04.2018 - 01.2019
- Optimized efficiency by expertly loading and unloading trailers with product, contributing to a 25% reduction in loading/unloading times
- Demonstrated adeptness in retrieving and restocking product from multi-story warehouse shelves, maintaining a 99% accuracy rate in inventory levels
- Ensured seamless production flow by supplying product to production lines with precision and timeliness, leveraging a computerized fork truck scanning system, resulting in a 98% inventory accuracy.
Machine Operator
Multipack Packaging and Filling
Evansville, Indiana
05.2016 - 04.2018
- Acquired fork truck license from Mead Johnson as a temporary employee via Manpower, Evansville, Indiana, demonstrating commitment to skill development and safety
- Proficiently operated Palletizer machine, efficiently loading and unloading full pallets onto trucks, utilizing SAP program to streamline bill of lading generation, resulting in a 20% reduction in loading time
- Oversaw labeler and case packer machines, meticulously ensuring adherence to FDA guidelines, including label refills and monitoring batch code requirements, achieving 100% compliance and minimizing risk of regulatory issues
- Maintained precise machine inputs, resulting in a 95% reduction in labeling errors and improving overall production efficiency.
Group Leader
TBIN Toyota Boshoku
Princeton, Indiana
11.2014 - 04.2016
- Facilitated seamless operations through effective radio correspondence, achieving 100% communication accuracy
- Successfully troubleshooted, resolved, and reported processing issues, reducing production downtime by 20%
- Consistently enforced company policies, making decisions under uncertainty, resulting in a 98% compliance rate
- Managed administrative tasks including PEFF, scrap sheets, and inventory counts, maintaining 100% accuracy
- Ensured adherence to PPE and safety procedures, resulting in a 0% incident rate and promoting individual safety
- Supervised group operations, achieving 98% efficiency in production while maintaining quality standards
- Conducted monthly probationary reviews for new hires, facilitating performance improvement and goal alignment
- Provided ongoing guidance on work methods to enhance employee performance and production productivity, maintaining a QA accuracy rate of 95% or above
- Utilized company-provided cell phone for effective communication with managers regarding critical issues
- Managed Kronos payroll system to process daily hours and accurately record absences
- Conducted daily startup meetings to disseminate company information and set production goals for the shift.
Team Leader
TBIN Toyota Boshoku
Princeton, Indiana
11.2013 - 11.2014
- Demonstrated expertise in welding various frame types and operating production manufacturing machinery
- Exhibited strong leadership skills by promoting daily 5S practices and ensuring a clean work environment
- Proficient in determining acceptable welds and ensuring adherence to quality standards, resulting in a 95% acceptance rate
- Managed administrative tasks including PEFF, scrap sheets, and inventory counts, maintaining 100% accuracy
- Ensured compliance with PPE and safety procedures, fostering a culture of individual safety and success
- Facilitated smooth shift operations by setting up machine rotations, providing necessary items, and conducting equipment setup
- Led teams on multiple production lines, including 052 (1 week), 580 rr2 (6 months), Ottoman line (3 months), and R1 T-up legs (2 months), achieving production goals and maintaining quality standards.
Quality Resource Engineer
TBIN Toyota Boshoku
Princeton, Indiana
06.2013 - 11.2013
- Completed four to six months of professional training at the ATS facility in Lawrenceville, Illinois, during a QRE temporary assignment
- Drove daily to ATS facility to engage in training and assignments, demonstrating commitment and reliability
- Demonstrated leadership by actively troubleshooting production issues with seat frames alongside employees, resulting in a 15% decrease in defect rates
- Visually identified defects in production frames and effectively troubleshooted to determine root causes
- Skillfully welded frames with defects to maintain production efficiency and minimize downtime
- Communicated defects to supervisors and compiled shift reports to document and address production issues.
Production Team Member
TBIN Toyota Boshoku
Princeton, Indiana
02.2013 - 06.2013
- Successfully transitioned from Employment Plus to TBIN, demonstrating adaptability and commitment
- Acquired expertise in loading machines and welding seat frames, showcasing technical proficiency
- Implemented efficient weld wire and tip changes, contributing to a 10% increase in production output
- Exemplified strong leadership by consistently following safety procedures and enforcing proper PPE requirements.
Manager/Licensed Hairstylist
Suzi's Hairworks
Evansville, IN
07.2008 - 01.2013
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Organized special events such as conferences or training sessions for employees.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Maintained inventory of supplies needed for styling services.
- Developed creative ideas for new haircuts or color combinations.
- Established trustful relationships with customers by providing quality service.
- Provided advice about hairstyles suitable for each customer's face shape, lifestyle, personality.
- Assisted with reception duties including answering phones and scheduling appointments.
- Ensured that all tools were properly sanitized between uses.
- Kept accurate records of client information and services provided.
- Suggested products to customers based on individual needs.
- Demonstrated knowledge of current trends in styles and colors.
- Maintained a clean and organized work environment.
- Performed hair styling services, such as cutting, coloring, highlighting, and texturizing hair.
Education
License in Cosmetology -
Rogers Hair Academy
High School Diploma -
Central High School
Skills
- Human Resources
- Leadership
- 5S and SAP
- Kronos
- Quality Assurance
- Software Troubleshooting
- Microsoft Office Suite
- Team Development
- Training and Development
- Conflict Management
- OHSA Safety Procedures
- Communication
- Equipment And Machine Maintenance
- Preventive Maintenance
- Workplace Safety
- Attention To Detail
- Quality Inspection
- Data Entry
- Records Management
- Customer Loyalty
- Account Services
- Inbound And Outbound Calling
- Merchandise Upselling
- Telephone Etiquette
- Timely Order Fulfillment
- Training Programs
- High-Energy Attitude
- Sales Support
- Customer Service
- Service-Oriented Self-Starter
- Quote Preparation
- Customer Complaint Resolution
- Refund Management
- Order Processing
- Skilled Trainer
- Multi-Line Phone Talent
- Call Documentation
- Quality Control
- Customer Experiences
- Positive And Professional
- Staff Mentoring & Leadership
- Multitasking
- Planning
- Decision-Making
- Team building
- Organization
- Attention to Detail
- Excellent Communication
- Self-Directed
- Training & Development
- Analytical and Critical Thinking
- Critical Thinking
- Research
- Calm Under Pressure
Professional Development
- University of Illinois - Attended the Labor Leadership Certification Program
- Welding Certification (March 2010 - Present) - Taught weld classes: proficient in mig, tig, and trained on metal applications utilizing a torch cutter.
- Forklift Certification
Timeline
Cold Mill Operator
Kaiser Aluminum (Previously Alcoa)
10.2021 - Current
Manager of Operations
Kamuri Designz
07.2020 - Current
Cold Mill Assistant
Alcoa
01.2019 - 05.2022
Sales Associate
Nice Guy Vapors
05.2018 - 01.2019
Forklift Operator
Berry Global, Inc
04.2018 - 01.2019
Machine Operator
Multipack Packaging and Filling
05.2016 - 04.2018
Group Leader
TBIN Toyota Boshoku
11.2014 - 04.2016
Team Leader
TBIN Toyota Boshoku
11.2013 - 11.2014
Quality Resource Engineer
TBIN Toyota Boshoku
06.2013 - 11.2013
Production Team Member
TBIN Toyota Boshoku
02.2013 - 06.2013
Manager/Licensed Hairstylist
Suzi's Hairworks
07.2008 - 01.2013
License in Cosmetology -
Rogers Hair Academy
High School Diploma -
Central High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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