Summary
Work History
Overview
Education
Skills
Timeline
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Adrienne Roque

Adrienne Roque

Fragrance and beauty specialist
Valley Village,CA

Summary

Having ten plus years experience in beauty sales floor and business manager responsibilities.

I have a true passion for selling and creating relationships with current and future clients.

Helping them to find their inner and outer beauty.

Aiming to use my proven customer service skills and communication skills to achieve success and build a strong business.

Work History

Fragrance Counter Manager Europarfumes

Saks Fifth Avenue
Beverly Hills, CA
01.2025 - Current
  • Delivered product demonstrations and sample applications, raising exposure of key brands.
  • Applied merchandising and housekeeping procedures, adhering to corporate, and brand standards.
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.

LA Mer skin care analyst

Saks Fifth Avenue
Beverly Hills , Ca
02.2024 - 01.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Men’s Fragrances Business Manager

Saks Fifth Ave
Beverly Hills, CA
10.2021 - 02.2024
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
  • Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
  • Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
  • Strengthened communication skills through regular interactions with others.

Fragrance Specialist Kilian Hennessy

Saks Fifth Avenue
Beverly Hills , Ca
10.2014 - 12.2019
  • Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
  • Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
  • Developed strong rapport with customers and created positive impression of business.

Beaute Analyste

Chanel
Glendale, CA
08.2010 - 12.2014
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand.

Overview

15
15
years of professional experience

Education

High School Diploma -

Desert Winds High
Quartz Hill Ca
06-1992

Some College (No Degree) - Psychology

Los Angeles City College
Los Angeles, CA

Skills

  • Ability to close sales
  • Communication Skills
  • Problem solving skills
  • Professional attitude and appearance
  • Client Relationship Management
  • Product knowledge
  • Ability to stay motivated

Timeline

Fragrance Counter Manager Europarfumes

Saks Fifth Avenue
01.2025 - Current

LA Mer skin care analyst

Saks Fifth Avenue
02.2024 - 01.2025

Men’s Fragrances Business Manager

Saks Fifth Ave
10.2021 - 02.2024

Fragrance Specialist Kilian Hennessy

Saks Fifth Avenue
10.2014 - 12.2019

Beaute Analyste

Chanel
08.2010 - 12.2014

High School Diploma -

Desert Winds High

Some College (No Degree) - Psychology

Los Angeles City College

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Adrienne RoqueFragrance and beauty specialist