Summary
Overview
Work History
Education
Skills
Websites
Certification
Volunteer Experience
Activities
Timeline
Generic

Adrienne Williams

Plano,TX

Summary

Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of a team. Reliable in completing quality work and exceeding expectations. Creative Content Coordinator known for high productivity and efficient task completion. Skilled in SEO optimization, content management systems, and social media strategy. Excel in time management, adaptability, and collaborative teamwork to deliver projects that meet objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Independent Contractor

DoorDash
Dallas-Fort Worth
09.2023 - 01.2025
  • Accept or reject orders: Dashers can choose which orders to accept based on the distance, minimum earnings, and other factors.
  • Pick up orders: Dashers drive to the restaurant or store to pick up the order.
  • Deliver orders: Dashers drive to the customer's location to drop off the order.

Customer Support Associate

At Home, the Home Decor Superstore
Plano, Texas
06.2022 - 08.2022
  • I was hired as a customer support associate to provide customer service, manage inventory, check out customers, and handle returns or exchanges.
  • Stocked shelves with brand-new merchandise and organized it.
  • Restock the shelf with the returns.
  • Maintaining effective customer service.
  • Maintaining effective communication.
  • Ensure effective communication among co-workers.
  • Maintaining teamwork among co-workers.

Sales Associate

Personalizing It, Inc.
Allen, Texas
09.2019 - 11.2019
  • Company Overview: Personalizing It is a specialist store offering customized clothing & promotional items for schools, businesses & more.
  • Fulfilled customer orders, and promptly followed up with clients in person and via phone to inform them of order status.
  • Handled customers complaints and challenges and provided solutions aligned with business standards, policies, and procedures.
  • Troubleshoot and resolve customer complaints promptly; attention to detail, focusing on customer satisfaction based on service level objectives.
  • Personalizing It is a specialist store offering customized clothing & promotional items for schools, businesses & more.

Education

Associate of Science - General Studies Degree

Collin County Community College
McKinney, Texas
12.2024

Skills

  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Google Chrome
  • Adobe Spark
  • Effective communication
  • Time management
  • Marketing strategies
  • Content creation
  • Email marketing
  • Invoicing and billing
  • Content writing
  • Digital marketing
  • Illustration services

Websites

Certification

  • Certificate of Completion for Learning the Challenges and Triumphs of a Nurse's Career, Collin County Community College Nurse Camp, McKinney, TX, 06/01/18
  • Certificate of Completion Adult and Pediatric First Aid/CPR/AED, Collin College American Red Cross Training Services, McKinney, TX, 12/01/21
  • Certificate of Appreciation for being a dedicated servant on '1st Sunday', Shiloh Missionary Baptist Church Hospitality Ministry, Plano, TX, 02/01/24

Volunteer Experience

  • Shiloh Missionary Baptist Church, Dallas, TX, 02/01/20, 03/31/20, Help with food distribution., Collaborate with volunteers to purchase and distribute food items.
  • HOA (Home Owners Association), Murphy, TX, 08/01/21, 10/31/22, Manage photography and video for community events., Capture and deliver photos and videos to the HOA social media coordinator.

Activities

  • Member of Collin College FOCUS, 08/01/19
  • Lighthouse Award Recipient, 09/01/19
  • Wylie High School Color Guard Co-Captain, 08/01/18 - 05/31/19

Timeline

Independent Contractor

DoorDash
09.2023 - 01.2025

Customer Support Associate

At Home, the Home Decor Superstore
06.2022 - 08.2022

Sales Associate

Personalizing It, Inc.
09.2019 - 11.2019

Associate of Science - General Studies Degree

Collin County Community College

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