Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Open To Work

Adrienne D Moss

Experienced Front Office-Cashier
Houston,TX

Summary

Dedicated professional with extensive experience in customer relationship management and financial reconciliation. Recognized for addressing customer inquiries and resolving issues, contributing to improved client satisfaction and loyalty.

Overview

24
24
years of professional experience

Work History

Valet Cashier

Prepare formerly Sovereign Services
Houston, Texas
10.2019 - 12.2025
  • Managed cash handling and secured funds, ensuring transaction accuracy and safety to protect company assets.
  • Issued receipts and valet parking tickets, maintaining accurate records to facilitate seamless payment processing.
  • Addressed customer complaints with professionalism, providing effective solutions or coordinating with supervisors for resolution.
  • Addressed customer inquiries and concerns with effective communication, enhancing customer satisfaction.

Client Service Professional

HR Block
Houston, Texas
01.2002 - 04.2023
  • Delivered client support during tax preparation and filing, ensuring accuracy and enhancing client satisfaction.
  • Coordinated client appointment schedules and followed up on missed appointments to improve service delivery.
  • Processed payments accurately according to company standards and regulations.

Front Desk Receptionist

The Renaissance Collaborative
Chicago, Illinois
06.2018 - 07.2019
  • Greeted and assisted visitors at front desk, creating welcoming atmosphere and ensuring positive first impressions.
  • Managed incoming calls, directing to appropriate staff members for efficient communication and timely responses.
  • Coordinated with housekeeping and maintenance staff to address and resolve building and room issues promptly.
  • Signed for packages, recorded deliveries, and distributed to personnel.

Education

Bachelor of Arts - Broadcast Communications

Columbia College, Chicago, IL
06-1983
  • Additional Coursework in [Subject]

Skills

  • Cash handling
  • Payment processing
  • Receipt management
  • Financial reconciliation
  • Customer relationship management
  • Customer inquiries

Work Preference

Job Search Status

Open to work

Work Type

Part Time

Location Preference

On-Site

Salary Range

$130/hr - $1000/hr

Timeline

Valet Cashier - Prepare formerly Sovereign Services
10.2019 - 12.2025
Front Desk Receptionist - The Renaissance Collaborative
06.2018 - 07.2019
Client Service Professional - HR Block
01.2002 - 04.2023
Columbia College - Bachelor of Arts, Broadcast Communications
Adrienne D MossExperienced Front Office-Cashier