Adrina O'Banner
Newark,NJ
Summary
Responsible and ambitious with a excellent time management. Seeking a role where I will be able to apply my skills, work experience customer service abilities. Possess proven communication skills and strong work ethic will aid your company in meeting it's milestone.
Overview
6
6
years of professional experience
Work History
Mail Handler
UPS
Montclair, New Jersey
09.2023 - 01.2025
- Loaded trays of envelopes into automated sorting machines.
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Offered support and advice to newer personnel to improve performance.
Paraprofessional
Essex Regional Educational Services Commission
Irvington, New Jersey
01.2023 - 01.2024
- Participated in parent and teacher conferences to discuss student progress and challenges.
- Administered assessments to determine student's academic performance levels.
- Participated in IEP meetings and contributed to the development of educational plans.
Security Officer
Allied Universal Security Services
Linden, New Jersey
05.2022 - 01.2024
- Maintained high levels of alertness throughout shifts.
- Assisted in the development and implementation of security policies and procedures.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Customer Service Representative
Beth Isreal Hospital
Newark
03.2023 - 06.2023
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
- Took special orders in person and over telephone, generating additional revenue every month.
- Answered customer inquiries via phone, email, and chat.
Certified Ride Operator
Six Flags Great Adventure
Jackson Township, NJ
06.2020 - 08.2020
- Help ensure the safety of the public who pay a fee to ride the rides at entertainment parks
- Assistant then with the mechanical operation at the park rides by asking riders to fasten belts, bars or any safety devices
Cashier
Extra Super Market
Newark, NJ
01.2020 - 05.2020
- Scanning items itemizing and totaling customers purchase
- Revolves customers issues and answering questions
- Bag purchase if needed
Cashier
Super Fresh
, NJ
09.2019 - 12.2019
- Scanning items itemizing and totaling customers purchases
- Revolves customers issues and answer questions
- Bag purchase if needed
Teacher's Assistant
Page Academy School
Newark, NJ
06.2019 - 09.2019
- I assisted the teacher around the classroom helping out with lesson plans instructing small groups of students supervising students in the classroom or on the playground getting involved in school events and organizations
Education
High School Diploma -
Linden High School
Linden, NJ06.2020
Skills
- Communication
- Customer Service
- Flexibility/Adaptability
- Work Ethic
- Learning agility/Quick Learner
- Positive Attitude
- Teamwork
- Interpersonal Skills
- Post office operations
- Mail handling
- Mail delivery
- Package handling
- Loading and unloading
- Labeling packages
- Mail distribution
- Classroom support
- Social support
- Organization and prioritization
- Helping students with special needs
- Emotional support
- Teacher assistance
- Behavior modification
- Disability awareness
- Head start programs
- Electronic surveillance
- Identification verification
- Incident reporting
- Alarm monitoring
- CCTV monitoring
- CCTV surveillance
- Surveillance
- Storytelling
- Activity planning
- Special education support
- Teaching assistance
- Scheduling
- Account updating
- In-store support
- Recordkeeping strengths
- Active listening
- Quality control
- Verbal and written communication
- Strong work ethic
Timeline
Mail Handler
UPS
09.2023 - 01.2025
Customer Service Representative
Beth Isreal Hospital
03.2023 - 06.2023
Paraprofessional
Essex Regional Educational Services Commission
01.2023 - 01.2024
Security Officer
Allied Universal Security Services
05.2022 - 01.2024
Certified Ride Operator
Six Flags Great Adventure
06.2020 - 08.2020
Cashier
Extra Super Market
01.2020 - 05.2020
Cashier
Super Fresh
09.2019 - 12.2019
Teacher's Assistant
Page Academy School
06.2019 - 09.2019
High School Diploma -
Linden High School