Adrine Madzharyan
Glendale,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
YSL & Giorgio Armani Vendor
Loreal Luxe, Lancome
11.2022 - Current
- Met sales goals by offering excellent customer service.
- Responded to customer issues promptly to build strong professional relationships.
- Displayed and promoted products at industry events to drive brand awareness and increase sales.
- Communicated with store employees to maintain conditions and appearance of retail area.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
Office Manager
Total Appliance Repair
08.2021 - 10.2023
- In charge of selling and receiving appliance products.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Scheduled clients with their assigned contractors, while communicating with their warranty for claim updates.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained payroll information by calculating, collecting, and entering data
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Manager
EliasHVAC
04.2018 - 07.2021
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Evaluated performance against goals and implemented appropriate development plans.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Business Administration AST Business Management Candidate
Glendale Community College
High School Diploma -
Glendale High School
Glendale, CA06.2017
Skills
- Bilingual- English and Armenian
- Team Management and Development
- Inventory Management and Tracking
- Weekly Payroll and Scheduling
- Client and Business Development
- Multitasking Abilities
- Retail Sales Expertise
- Operational Excellence
Certification
References available upon request.
Timeline
YSL & Giorgio Armani Vendor
Loreal Luxe, Lancome
11.2022 - Current
Office Manager
Total Appliance Repair
08.2021 - 10.2023
Sales Manager
EliasHVAC
04.2018 - 07.2021
Business Administration AST Business Management Candidate
Glendale Community College
High School Diploma -
Glendale High School