Justin Cabrera
Arlington,United States
Summary
Proven sales expert with a track record of elevating customer experiences and boosting sales, becoming the #1 YSL Beauty team in the company. Specializes in client needs assessment and building strong client relationships, blending managerial coaching with sales acumen. Achieved outstanding client satisfaction ratings and sales targets through strategic marketing and personalized consultations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
MUA - YSL/Armani Beauty
L’Oréal
Dallas
12.2023 - Current
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Demonstrated and explained use of different beauty products to educate customers.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
MUA - Gucci Beauty
Coty
Dallas
03.2024 - Current
- Managed property listings, ensuring accurate information and timely updates for potential buyers.
- Established lasting relationships with satisfied clients who have become repeat customers or provided referrals.
- Negotiated favorable contract terms with clients, resulting in mutually beneficial agreements.
- Handled challenging situations professionally, resolving conflicts between parties involved in transactions diplomatically.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Demonstrated and explained use of different beauty products to educate customers.
- Boosted sales through upselling relevant products and services, showcasing their benefits to customers.
Concierge Sales Agent
Citizen Home Solutions
Dallas, TX
08.2023 - Current
- Assisted call-in customers with questions and orders.
- Retained excellent client satisfaction ratings through outstanding service delivery.
License Sales Agent
Liberty Mutual
Plano, TX
05.2022 - 02.2023
- Cross-sold insurance products to existing clients to reach sales targets.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Educated clients on insurance policies and procedures.
Market Consultant
Allstate
Coppell, TX
09.2017 - 04.2022
- Monitored marketing and sales trends to generate forecasts and measure effectiveness of campaigns.
- Met with supervisor to determine project scope, outline deliverables or timelines and create action plan.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Held several positions leading up to last position at the company: Inbound/outbound Agent, Chat Sales Specialist, Product Expert.
Assistant Department Manager
Nordstrom
Dallas, TX
05.2014 - 08.2017
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Other positions held: Accessories Sales Associate, Jewelry/watch Sales Associate.
Education
Associate Of Applied Arts -
Tarrant County College District
Fort Worth, TXHigh School Diploma -
L.D Bell High School
Hurst, TXSkills
- Sales Expertise
- Manager Coaching and Training
- Inbound/Outbound Customer Service/Sales
- Clientele Building
- Makeup Application
- Skincare knowledge
Certification
All General Lines License - Texas Department of Insurance
Timeline
MUA - Gucci Beauty
Coty
03.2024 - Current
MUA - YSL/Armani Beauty
L’Oréal
12.2023 - Current
Concierge Sales Agent
Citizen Home Solutions
08.2023 - Current
License Sales Agent
Liberty Mutual
05.2022 - 02.2023
Market Consultant
Allstate
09.2017 - 04.2022
Assistant Department Manager
Nordstrom
05.2014 - 08.2017
Associate Of Applied Arts -
Tarrant County College District
High School Diploma -
L.D Bell High School