Adrine Novshadyan
Burbank,United States
Summary
Assistant Department Manager experienced at managing business operations in Nordstrom. Expertise in employee oversight, customer relationship management and business management. Ambitious at expanding personal accomplishments and business goals.
Overview
7
7
years of professional experience
Work History
Assistant Department Manager
Nordstrom
11.2021 - Current
- Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Arranged sales incentives with store manager and vendor representatives to reward deserving team members for exceeding expectations.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales setup.
- Recruited, interviewed, hired, and trained three employees and implemented mentoring program to promote positive feedback and engagement.
- Assessed employee performance and developed improvement plans.
Sales Associate
Nordstrom
10.2016 - 11.2021
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Increased purchase amounts by cross-selling with similar products.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Master of Science - Health Administration
University of Phoenix
Tempe, AZ10.2024
Bachelor of Science - Business Administration and Management
University of Phoenix
Tempe, AZ12.2022
Associate of Arts - Business Administration
Los Angeles Valley College
Van Nuys, CA06.2019
Associate of Science - Psychology
Los Angeles Valley College
Van Nuys, CA06.2019
Associate of Arts - Economics
Los Angeles Valley College
Van Nuys, CA2019
Skills
- Employee training
- Excels in team leadership
- Planning and coordination
- Account analysis expertise
- Client relationship management
- Critical thinking
Timeline
Assistant Department Manager
Nordstrom
11.2021 - Current
Sales Associate
Nordstrom
10.2016 - 11.2021
Master of Science - Health Administration
University of Phoenix
Bachelor of Science - Business Administration and Management
University of Phoenix
Associate of Arts - Business Administration
Los Angeles Valley College
Associate of Science - Psychology
Los Angeles Valley College
Associate of Arts - Economics
Los Angeles Valley College