Aduke' Sylvia Noel Fawehinmi
Lynn,United States
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Office Coordinator
Michael Monroe Realty
Boston, MA
03.2020 - Current
- Streamlined office operations by implementing efficient filing systems and organizational tools.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
Fountain Coordinator
Encore Boston Harbor
Everett MA
05.2019 - 05.2023
- Educated myself on 20+ meal menu and retained large, detailed food orders for kitchen staff in 50+ seat restaurant
- Memorized restaurant's wine selections and meals they should accompany presented wine samples for perspective guests and opened bottles upon arrival
- Processed calls and food orders for room service requests and hotel pickups; served menu items and executed orders in extremely fast paced environment
Clerical Assistant
SOF Financial Services
Boston, MA
12.2015 - 05.2019
- Directed training of 30+ new hires and mentored each to promote productivity, accuracy, and friendly service
- Enhanced team productivity by providing administrative support and coordinating schedules for multiple departments.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Store Manager
Walmart
Salem, MA
06.2013 - 12.2015
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Education
Bachelor of Arts - Human Resources Management
Salem State University
Salem, MA05.2018
Associate of Arts - Business Administration
Northshore Community College
Lynn, MA05.2015
Skills
- Proficient through Microsoft Office 365
- Macros
- Pivot tables
- Expert in outlook
- One Note
- Powerpoint
- Training and development
- Macros
- Yardi
- Oracle
Timeline
Office Coordinator
Michael Monroe Realty
03.2020 - Current
Fountain Coordinator
Encore Boston Harbor
05.2019 - 05.2023
Clerical Assistant
SOF Financial Services
12.2015 - 05.2019
Store Manager
Walmart
06.2013 - 12.2015
Bachelor of Arts - Human Resources Management
Salem State University
Associate of Arts - Business Administration
Northshore Community College