Melissa Quinn
Lawrenceburg,KY
Summary
Detail-oriented Office Manager experienced in overseeing and improving office services. Team player looking for a long term career. Adaptable to new environments and self motivated.
Overview
22
22
years of professional experience
2001
2001
years of post-secondary education
Work History
Office Manager
Opti Link, Llc
Nicholasville, Kentucky
10.2021 - Current
- Managed daily office operations and ensured smooth workflow
- Oversaw office supply inventory and ordered materials to maintain adequate stock levels.
- Prepared weekly payroll
- Implemented filing systems and organized documents for easy retrieval and access.
- Assisted in onboarding new employees and provided training on office procedures.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Dietary Aide
Ephraim McDowell Regional Medical Center
Danville, KY
07.2015 - 10.2021
- Prepared and served meals according to dietary guidelines.
- Assisted in food preparation and portion control for patient diets.
- Maintained cleanliness of kitchen and dining areas following health standards.
- Collaborated with dietitians to accommodate special dietary needs.
- Monitored inventory levels and reported shortages to management promptly.
- Trained new staff on food handling and safety procedures effectively.
- Treated patients and team members with dignity and respect.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Operated kitchen equipment safely and efficiently.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Legal Assistant
Fayette County Attorney
Lexington, KY
01.2004 - 01.2014
- Prepared legal documents and filings for court submissions.
- Organized case files and maintained accurate records for attorney reference.
- Assisted attorneys in trial preparation and client meetings.
- Managed scheduling for court appearances and client consultations.
- Communicated with clients to gather information and provide updates.
- Ensured compliance with legal procedures and regulations in documentation processes.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Maintained client confidentiality in all matters.
- Answered phones promptly while providing courteous customer service.
- Scanned physical documents into electronic format for storage in a secure database system.
- Processed incoming mail on a daily basis.
- Filed clients' legal documents in relevant courts for processing.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Updated databases with new information received from attorneys or clients.
- Ensured that all paperwork was properly filed according to established procedures.
- Handled telephone calls, meeting plans and conference organization requirements.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Conducted interviews with potential witnesses to obtain statements relevant to pending cases.
Education
Harrodsburg High School
Harrodsburg, KYSkills
- Office administration
- Payroll administration
- Document management
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Adaptability
- Customer service
- Mail handling
- Billing
- Human resources
- Financial accounting
- Payroll processing
- Office management
- Scheduling and calendar management
- Organizational skills
- Data entry
Timeline
Office Manager
Opti Link, Llc
10.2021 - Current
Dietary Aide
Ephraim McDowell Regional Medical Center
07.2015 - 10.2021
Legal Assistant
Fayette County Attorney
01.2004 - 01.2014
Harrodsburg High School