Aeleen Payen
Fort Worth,TX
Summary
Dynamic Order Management Specialist with a proven track record at DHL Supply Chain, excelling in order process management and supply chain coordination. Recognized for enhancing operational efficiency and customer satisfaction through meticulous attention to detail and effective communication. A reliable professional skilled in ERP systems and adept at multitasking in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Order Management Specialist Seasonal
DHL Supply Chain
Northlake, TX
08.2025 - Current
- Oversaw comprehensive order processing to guarantee timely fulfillment and enhance customer satisfaction.
- Facilitated collaboration with cross-functional teams to address order discrepancies and improve service delivery.
- Utilized warehouse management systems to track inventory levels and optimize stock allocation.
- Analyzed order trends to identify opportunities for process improvements and efficiency gains.
- Coordinated with suppliers to maintain optimal inventory levels, minimizing backorders and delays.
- Supported sales team for increased revenue generation by efficiently managing orders and maintaining customer satisfaction.
- Reduced order errors with meticulous attention to detail, thorough review, and effective communication.
- Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
Forklift Operator
DHL Supply Chain
Northlake, TX
12.2023 - Current
- Managed forklift operations to optimize material transportation within warehouse environment.
- Executed routine inspections of equipment to uphold safety standards and regulatory compliance.
- Streamlined loading and unloading processes to enhance operational efficiency.
- Facilitated training sessions for new team members on safe forklift operation and effective material handling practices.
- Executed safe loading and unloading of trucks utilizing appropriate forklift attachments.
- Optimized warehouse operations by expertly operating forklifts to transport, locate, and stack materials.
Inventory Control Lead
DHL Supply Chain
Northlake, TX
10.2023 - Current
- Oversaw inventory accuracy through regular cycle counts and reconciliations.
- Trained team members on best practices for inventory management and procedures.
- Implemented process improvements that enhanced operational efficiency in inventory control.
- Coordinated with cross-functional teams to streamline supply chain operations.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.
- Analyzed inventory trends to identify discrepancies and mitigate potential issues.
Office Assistant
Carter BloodCare
Bedford, TX
02.2023 - 10.2023
- Managed scheduling and coordination of donor appointments to optimize blood donation processes.
- Assisted in maintaining accurate inventory records of blood collection supplies and equipment.
- Facilitated communication between departments to streamline operational workflows and improve efficiency.
- Developed training materials for new staff, enhancing onboarding experience and reducing learning curve.
- Oversaw daily office operations, ensuring adherence to safety protocols and regulatory compliance standards.
Mobile Phlebotomist
Carter BloodCare
Bedford, TX
09.2021 - 10.2023
- Conducted mobile blood collection procedures in accordance with safety protocols and regulations.
- Ensured patient comfort and care during the phlebotomy process, addressing concerns effectively.
- Collaborated with healthcare staff to streamline blood donation scheduling and logistics for mobile events.
- Maintained accurate records of donor information and collection data using electronic health systems.
- Monitored inventory levels of supplies, ensuring availability for seamless operations during blood collection events.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
Education
Certification - Medical Laboratory Science
Stone Academy
Fort Worth, TXHigh School Diploma -
North Side High School
Fort Worth, TX06.2021
Skills
- Order process management
- Warehouse flow
- Inventory reconciliation
- MS Excel
- Data entry skills
- Picking orders
- Deadline management
- Customer service
- Quality inspection
- Quick learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Order Management Specialist Seasonal
DHL Supply Chain
08.2025 - Current
Forklift Operator
DHL Supply Chain
12.2023 - Current
Inventory Control Lead
DHL Supply Chain
10.2023 - Current
Office Assistant
Carter BloodCare
02.2023 - 10.2023
Mobile Phlebotomist
Carter BloodCare
09.2021 - 10.2023
Certification - Medical Laboratory Science
Stone Academy
High School Diploma -
North Side High School