Your Name
Summary
Experienced Client Advisor with over 9 years of background providing exceptional customer service. Proven to be a hardworking and patient individual polished in handling customer needs, providing extensive knowledge and benefit of specific products.
Overview
9
9
years of professional experience
Work History
Lead Server
The Clubs of Kingwood
05.2018 - 01.2020
- Worked with management to coordinate special functions and events.
- Drew from knowledge of menu items and ingredients to support customer selection.
- Provided exceptional service to high volume of daily customers.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Suggested additional items to customers to increase restaurant sales.
Client Advisor
BCBGMAXAZRIA
02.2013 - 06.2017
- Contacted prospective customers to present information and explain available services.
- Demonstrated product features to align with customer needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Listened to customers to understand needs and refer to optimal services.
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
Sales Consultant
CarMax
10.2010 - 01.2012
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
- Priced out products for customers and drew up sales paperwork.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Education
Associate of Arts - Hospitality Administration and Management
Lonestar College
Houston, TX05.2023
Skills
- High-energy
- Reliable and punctual
- Listening skills
- Client account management
- Product Sales
- Good work ethic
- Positive attitude
- Team player
Objective
- Looking for a position as a Client Advisor
Education and Training
true,other
Timeline
Lead Server
The Clubs of Kingwood
05.2018 - 01.2020
Client Advisor
BCBGMAXAZRIA
02.2013 - 06.2017
Sales Consultant
CarMax
10.2010 - 01.2012
Associate of Arts - Hospitality Administration and Management
Lonestar College
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