Aerielle Tschannen
Visalia,USA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and strong eagerness to grow.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Caregiver
Comforting Assistance
Three Rivers, CA
07.2025 - Current
- Facilitated daily living activities for clients, including personal hygiene, meal preparation, and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Care Connection Associate
Adventist Health
Hanford, CA
08.2023 - 06.2024
- Delivered exceptional customer service to patients by handling an average of 80 to 100 inbound calls daily
- Schedule patient appointments for over twenty different clinics. Including Primary and Specialty Clinics
- Assisted patients in effectively managing prescription refills
- Managed transportation services for patients, ensuring timely arrival for appointments.
- Processed patient referrals and coordinated appointments with specialty providers
Operations Manager
Acclaim Credit Technologies
Visalia, CA
01.2018 - 02.2023
- Maintained full responsibility for the end-to-end payroll process for 18 employees, consistently delivering precise and punctual compensation on a bimonthly basis
- Conducted interviews for potential new hires
- Evaluated and administered employee reviews
- Implemented effective procedures for evaluating employee termination needs and executed separations accordingly
- Managed month-end process for 100+ clients, ensuring timely completion.
- Provide prompt assistance to clients for all their requests
- Maintains accurate monthly balances for checking accounts
- Maintained detailed and organized financial documentation by accurately inputting all monthly credit card charges into QuickBooks
- Completed outstanding invoice payments in a timely manner
- Tracked monthly expenses and managed budget effectively.
- Handled mail returns efficiently
- Handled the opening and processing of all incoming correspondence with accuracy and timeliness
- Processed credit reporting files monthly with all three major credit reporting agencies
- Implemented a process of redacting all itemized statements before sending them to debtors, eliminating the risk of HIPAA violations
- Entered client account assignments into collection software system
- Ensures selection of appropriate accounts for litigation in order to pursue debt collection efforts effectively.
Operations Specialist
Acclaim Credit Technologies
Visalia, CA
06.2010 - 02.2023
- Supported the team in posting payments
- Managed incoming calls for our company
- Initiated regular outgoing calls to clients, providing top-notch customer service
- Ensured accurate and timely data entry of client account assignments in collection software system.
Education
CNA License - Certified Nursing Assistant
Nursing Assistant Training Academy
Fresno, CA04-2025
High School Diploma - undefined
Hanford West High School
Hanford, CA06-2009
Skills
- Types 65 wpm
- Customer Service
- Time Management
- Teamwork
- Administrative
- Patient care
- Multitasking and organization
- Meal preparation
- Housekeeping tasks
- Compassionate care
- Verbal and written communication skills
Certification
- Certified Nursing Assistant Certified 5/15/2025
- License Number 01326962
Timeline
Caregiver
Comforting Assistance
07.2025 - Current
Care Connection Associate
Adventist Health
08.2023 - 06.2024
Operations Manager
Acclaim Credit Technologies
01.2018 - 02.2023
Operations Specialist
Acclaim Credit Technologies
06.2010 - 02.2023
High School Diploma - undefined
Hanford West High School
CNA License - Certified Nursing Assistant
Nursing Assistant Training Academy