Aerise Heart Del Rosario
Plano,TX
Summary
Dynamic and bilingual professional with a proven track record in dining room management and exceptional customer service, notably at Grimaldis Pizzaria. Skilled in front-of-house display creation and reservation coordination, I excel in multitasking and fostering engaging environments. Demonstrated success in enhancing customer satisfaction and streamlining service workflows.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Grimaldis Pizzaria
Allen, Texas
10.2024 - Current
- Assisted staff by serving food and beverages or bussing tables.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Greeted guests and sat customers at tables or in waiting areas.
- Informed patrons of specialties and features.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Inspected dining and serving areas for cleanliness and proper setup.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Youth Leader
Chase Oaks Church
Plano, TX
08.2024 - Current
- Participated in fundraising to support congregational activities.
- Facilitated small groups within the youth ministry program.
- Assisted with youth ministry activities including retreats, mission trips and summer camps.
- Created engaging content for social media platforms to promote events and initiatives of the youth ministry.
Babysitter
Parent Pages
Plano, TX
06.2023 - Current
- Read stories and played alphabet games to promote early literacy.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Ensured physical and social well-being of each child.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Engaging in age-appropriate activities like reading stories or playing games.
- Met and communicated regularly with parents to discuss children's activities and development.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Maintaining a positive attitude while being patient and understanding with the children.
Childcare Provider
Chase Oaks Church
Plano, TX
11.2022 - Current
- Assisted with feeding infants and toddlers during meal times.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained organized and clean classroom and play areas.
- Cared for children in institutional settings.
- Provided nurturing and appropriate environment for children of various ages.
Ice Cream Server
Tongue In Cheek
Plano, TX
05.2022 - 08.2022
- Processed payments on cash register and counted back bills and change to patrons.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Scooped ice cream for sundaes and made milkshakes for patrons.
Education
High School Diploma -
Plano East Senior High School
Plano, TX05-2024
Some College (No Degree) - Psychology
Collin College
Plano, TXSkills
- Dining room management
- Dining customer service
- Front-of-house display creation
- Reservation coordination
- Bilingual
- Good with Parents
- Extroverted
- Multitasker
- Youth enrichment
- Outreach
- Leadership
Affiliations
- Did Ballet for 10 years
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
Certification
- Food Handlers
Accomplishments
- President of Asian Student Association during Senior Year of College
Timeline
Restaurant Hostess
Grimaldis Pizzaria
10.2024 - Current
Youth Leader
Chase Oaks Church
08.2024 - Current
Babysitter
Parent Pages
06.2023 - Current
Childcare Provider
Chase Oaks Church
11.2022 - Current
Ice Cream Server
Tongue In Cheek
05.2022 - 08.2022
High School Diploma -
Plano East Senior High School
Some College (No Degree) - Psychology
Collin College
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