Front of House Worker
Rock Bottom Restaurant
05.2023 - 07.2023
- Answered telephone to make reservations and take orders.
- Offered guests choice of seating and escorted to appropriate table.
- Assigned wait staff to service guests in sections.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Registered guest information on database to maintain accuracy and tracking information.
- Checked room availability and calendar bookings to schedule reservations for incoming guests and provide detailed itinerary.
- Accurately operated cash register to process customer payments.
