REBECCA RANEY
Highlands Ranch,CO
Summary
Dedicated and adaptable professional with ten years of experience in the hospitality industry. Skilled in providing exceptional customer service, managing high-volume workloads, and collaborating effectively with team members. Possesses strong communication, problem-solving, and time management abilities honed through waitressing roles. Eager to transition into a 9-5 position where I can apply my diverse skill set and work ethic to contribute to a dynamic team and achieve organizational goals. Proven track record of thriving in fast-paced environments while maintaining a positive attitude and attention to detail. Ready to leverage my experience and enthusiasm to excel in a new professional setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
ROCK BOTTOM RESTAURANT AND BREWERY
Highlands Ranch, CO
03.2022 - Current
- Demonstrated excellent communication skills by engaging with customers, taking orders, and ensuring accurate delivery of meals.
- Provided exceptional customer service by addressing inquiries, handling complaints effectively, and ensuring customer satisfaction.
- Managed a high-volume workload efficiently, balancing multiple tasks such as table service, order processing, and payment handling.
- Collaborated with kitchen staff to ensure timely and accurate delivery of food orders, contributing to a smooth dining experience for customers.
- Maintained cleanliness and organization in work areas, adhering to health and safety standards.
Server, Bartender
23RD STREET BREWERY
Lawrence, KS
03.2019 - 02.2022
- Assisted with managing duties during evening bartending shifts.
- Managed employee schedules and floor charts.
- Composed employee training manuals.
- Coordinated and catered private events booked through the company.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Host, Expo
JOHNNY'S TAVERN WEST
Lawrence, KS
10.2018 - 01.2019
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Performed light administrative duties such as filing documents and taking messages.
- Organized food orders and ensured accuracy of items served to customers.
- Checked all dishes before delivering them to ensure quality standards were met.
CRT Specialist
KU RECREATION SERVICES
Lawrence, KS
08.2017 - 10.2017
- Maintained a clean environment by sterilizing equipment before each use.
- Performed CPR and other life-saving measures in emergency situations.
Nursery Attendant
GENESIS HEALTH CLUBS
Overland Park, KS
05.2016 - 08.2016
- Adhered to tight standards for security, including checking IDs at drop-off and retrieval.
- Assisted in cleaning and maintaining the nursery environment, including washing toys and surfaces.
- Supervised activities of children to ensure safety and wellbeing.
- Maintained records of attendance, accidents or incidents as required.
Waitress
JUMPIN' CATFISH RESTAURANT
Olathe, KS
05.2015 - 08.2015
- Answered questions about menu items, ingredients, and pricing.
- Performed basic math calculations when computing bills for customers' meals.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Education
High School Diploma -
Saint Thomas Aquinas High School
05.2015
Cyber Operations BS Candidate -
University of Arizona Online
Some College (No Degree) -
University of Kansas
Skills
- Customer Service
- Written and verbal communication
- Organization
- Strong attention to detail
- Multitasking
- Computer Skills
- Medical terminology knowledge
Certification
- Certified Nurses Aide, Trinity Career Institute, Lawrence, KS, 05/01/17
- CU Boulder Cybersecurity Certificate Program, Remote, 03/01/24
- ServSafe Certification, Remote, 12/01/23
References
- James Ferguson, 913-484-7871, General Manager, 23rd Street Brewery, Lawrence, KS
- Morgan Perry, 720-618-5298, Fourth Grade Teacher, Aurora School District, Aurora, CO
- Shanda Baer, 785-418-9389, Registered Nurse, PAM Health Specialty Hospital, Denver, CO
Timeline
Server
ROCK BOTTOM RESTAURANT AND BREWERY
03.2022 - Current
Server, Bartender
23RD STREET BREWERY
03.2019 - 02.2022
Host, Expo
JOHNNY'S TAVERN WEST
10.2018 - 01.2019
CRT Specialist
KU RECREATION SERVICES
08.2017 - 10.2017
Nursery Attendant
GENESIS HEALTH CLUBS
05.2016 - 08.2016
Waitress
JUMPIN' CATFISH RESTAURANT
05.2015 - 08.2015
High School Diploma -
Saint Thomas Aquinas High School
Cyber Operations BS Candidate -
University of Arizona Online
Some College (No Degree) -
University of Kansas
- Certified Nurses Aide, Trinity Career Institute, Lawrence, KS, 05/01/17
- CU Boulder Cybersecurity Certificate Program, Remote, 03/01/24
- ServSafe Certification, Remote, 12/01/23
Similar Profiles
Shannon WasserbeckShannon Wasserbeck
Bartender at Rock Bottom BreweryBartender at Rock Bottom Brewery
Jessika DillardJessika Dillard
Sauté Line Cook at Rock Bottom BrewerySauté Line Cook at Rock Bottom Brewery
Aylanee EaregoodAylanee Earegood
Front of House Worker at Rock Bottom RestaurantFront of House Worker at Rock Bottom Restaurant