Affama Ndepo
Irvington,NJ
Summary
Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.
Overview
10
10
years of professional experience
Work History
Customer Food Service Agent
United Airlines
Newark, NJ
01.2024 - Current
- Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
- Assisted clients with inquiries, resolving issues promptly and professionally for improved client relations.
- Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
Secretary's Assistant
Morningstar
South Plainfield, NJ
04.2022 - 09.2023
- Assisted in budget management by tracking expenses, processing invoices, and providing regular financial updates to the Secretary.
- Expedited document processing by utilizing office equipment such as scanners, photocopiers, and fax machines with proficiency.
- Provided exceptional customer service while greeting visitors at reception or via phone calls, directing them appropriately within the organization.
- Managed heavy calendar schedules efficiently without any conflicts resulting in uninterrupted workflow for the Secretary.
Cashier Assistant
Ctown Supermarket
The Bronx, NY
04.2015 - 01.2020
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Education
BBA - Finance
Lehman College of The City University of New York
05-2025
Associate of Arts - Business Administration
Stella And Charles Guttman Community College of The City University of New York, The
06.2019
High School Diploma -
English Language Learners And International Support
06.2017
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
Languages
French
English
Timeline
Customer Food Service Agent
United Airlines
01.2024 - Current
Secretary's Assistant
Morningstar
04.2022 - 09.2023
Cashier Assistant
Ctown Supermarket
04.2015 - 01.2020
Associate of Arts - Business Administration
Stella And Charles Guttman Community College of The City University of New York, The
High School Diploma -
English Language Learners And International Support
BBA - Finance
Lehman College of The City University of New York