Summary
Overview
Work History
Education
Skills
References
Skills
Timeline
Generic

Africa Graham

West Columbia,SC

Summary

Highly motivated, well organized professional accountant offering over 8+ years experience in Accounting. Expert in account reconciliations, payment processing, journal entries, data entry, billing, and collections. Outgoing, with strong communication skills and creative talent for cultivating rewarding relationships with customers, peers, and supervisory staff. A dynamic learner with a facility for rapidly mastering new modalities. Highly competent in MS Office, Oracle, RTL Imaging, and other various accounting programs.

Overview

16
16
years of professional experience

Work History

Staff Accountant

Bonaventure
Alexandria, Virginia
04.2022 - 08.2023
  • Managed books for corporate office - monthly accruals, credit card reconciliations, complex bank reconciliations, intercompany reconciliations.
  • Compiled and prepared journal entries to ensure accurate general ledger records.
  • Reviewed and analyzed financial statements for accuracy and compliance with standards.
  • Participated in special projects as needed.
  • Assessed accuracy, completeness and integrity of corporate financial records.
  • Interacted with internal and external auditors to help complete audits and resolve issues.
  • Processed payroll and reviewed employee liability balances in support of HR objectives.
  • Reviewed invoices in Nexus to ensure appropriate coding and approvals.
  • Assisted with month end close.
  • Assisted with investors' distributions.
  • Assisted with personal property tax returns, year-end audits, K-1's and tax returns preparation.
  • Assisted property managers and staff with questions

Accountant Technician III

Blue Cross Blue Shield
Columbia, SC
07.2021 - 04.2022
  • Prepared various in-depth financial data associated with refunds, invoices, recoupment, adjustments, cash disbursements, deposits, check voids and reissues, disputes, correspondence, or other data in support of the finance or accounting function.
  • Ensured data is complete, accurate, and organized for processing.
  • Provided daily, weekly, and/or monthly summary reports of accounting activities.
  • Completed research using financial reporting systems, files, and other means to identify errors such as overpayments or misapplication of funds.
  • Performed calculations on financial documents to ensure the accuracy of bank deposits, receipts, disbursements, refunds, or other accounting-related items.
  • Provided other support duties related to the accounting/finance function that include monitoring financial systems, tracking funds, balancing accounts, maintaining inventory, and receiving cash funds from customers.
  • Prepared journal entries and account reconciliations and responds to telephone and written inquiries from internal and external customers to ensure accurate billing, payments, and/or collections.

PRO CUSTOMER SUPPORT SPECIALIST

TAXSLAYER
Evans, GA
11.2020 - 06.2021
  • Assisted customers with product installation, troubleshooting, and usage questions.
  • Attended Pro Support meetings and met as directed with the Management team.
  • Reviewed current product enhancements to ensure they were working correctly and suggested new enhancements to Pro Support Leadership as needed
  • Learned and gained extensive knowledge on all TaxSlayer Pro products to provide more detailed customer support
  • Resolved customer complaints and communicated ongoing issues to the Pro
  • Support Leadership team
  • Reported issues with the software in IssueSlayer.
  • Created Tax or Tech Support tickets for items that were outside of the expected base of knowledge.
  • Stayed abreast of tax rules and laws and changes.
  • Assisted clients with navigating through the TaxSlayer Pro software and offered guidance resolving any issues they may have while using the program.

Tax / Project Specialist

VBOA / PWC
Columbia, SC
12.2017 - 08.2019
  • Served as liaison to various clients in direct coordination with Supervisors regarding tax documentation.
  • Worked closely with Team Leads during busy tax Season, handling such tasks as conducting research, filing extensions, and various projects needed to prepare the tax returns.
  • Reviewed work done by others to check for correct spelling and grammar, ensured that company format policies were followed, and recommended revisions.
  • Confirmed with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns and resolve returns problems.
  • Entered tax return informa on in computers for processing, answered ques ons from taxpayers and assisted them in completing and uploading tax forms and documents.
  • Computed taxes owed or overpaid, using computer so ware, and complete entries on forms, following tax form instructions and tax tables.
  • Trained current and new team members on tax team applications and processes.
  • Implemented systems to improve process efficacy and reduce project duration.

Billing Specialist

VBOA / PWC
Columbia, SC
03.2011 - 12.2017
  • Responsible for the billing process for Pfizer group, which included producing WIPs, reviewing data with CSE based on a weekly schedule to determine the amount billed.
  • Monitored accounts receivable activity to ensure timely payment of invoices.
  • Assisted team members with month-end closing, reconciliation of various client accounts.
  • Dedicated to achieving weekly/monthly targets.
  • Reviewed and analyzed data in Excel.
  • Produced necessary attachments in client requested format to accompany invoice.
  • Based on the age of outstanding invoices, initiated calls to Pfizer Tax accountant with PWC to ensure they were received and determine if any additional information was needed to pay the invoice.
  • Uploaded invoices into SAP, ERP system and myMobility.
  • Performed follow-up calls as needed to resolve issues to have invoices collected.
  • Collaborated effectively with engagement teams to resolve any client issues/queries.
  • Provided support to other departments within the organization as needed.
  • Met budget hours for Pfizer client monthly, which allowed a 40% increase in unused budget hours.

ACCOUNTANT II

AGFIRST FARM CREDIT BANK
Columbia, SC
05.2007 - 01.2011
  • Reviewed and correctly coded 1,000 - 1,500 invoices and employee expense reports per month for the Bank and 19 Associations.
  • Maintained the General Ledger of assigned accounts in an updated, fully reconciled, and accurate form generated monthly and quarterly in PeopleSoft.
  • Supported external and internal audit, interim and final annual audit by External Auditors.
  • Uploaded budget and quarterly forecast numbers into Oracle finances to facilitate the preparation of performance reports and control.
  • Entered invoices into SharePoint and submitted batched invoices to Department Managers and Association Managers for approval.
  • Communicated with vendors and clients regarding payment and/or issues.
  • Performed special projects as directed by Accounts Payable Supervisor.
  • Reviewed journal entries, ran G/L reports.
  • Ran Crystal Reports for business financial reporting.
  • Daily responded to questions from vendors and other departments on the status of payments.
  • Created check batches and check runs every 2 days to ensure timely payment.
  • Trained additional staff to ensure proper coverage.
  • Processed expense reports and management approval limits in PeopleSoft.
  • Implemented invoicing system that saved processing time by 80% and limited coding issues.

Education

Master's Degree - Accounting

SOUTH UNIVERSITY

Bachelor's Degree - Healthcare Management

SOUTH UNIVERSITY

Bachelor's Degree - Accounting

SOUTH UNIVERSITY

Associate of Science -

South University
Savannah, GA

Skills

  • Accounts Payable and Receivable
  • Financial Reporting
  • General Ledger Accounting
  • Statement Reconciliation
  • Tax Preparation
  • Bank Reconciliation
  • Confidential Document Control
  • Payroll Administration
  • Auditing
  • Accounts Receivable
  • Generally Accepted Accounting Principles
  • Audit Support
  • Administrative Support
  • General Ledger

References

References Available on Request

Skills

  • Accounts payable
  • Excel
  • Quickbooks
  • Analysis Skills
  • Adaptability, Collaboration
  • Verbal and Writing Skills

Timeline

Staff Accountant

Bonaventure
04.2022 - 08.2023

Accountant Technician III

Blue Cross Blue Shield
07.2021 - 04.2022

PRO CUSTOMER SUPPORT SPECIALIST

TAXSLAYER
11.2020 - 06.2021

Tax / Project Specialist

VBOA / PWC
12.2017 - 08.2019

Billing Specialist

VBOA / PWC
03.2011 - 12.2017

ACCOUNTANT II

AGFIRST FARM CREDIT BANK
05.2007 - 01.2011

Master's Degree - Accounting

SOUTH UNIVERSITY

Bachelor's Degree - Healthcare Management

SOUTH UNIVERSITY

Bachelor's Degree - Accounting

SOUTH UNIVERSITY

Associate of Science -

South University

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Africa Graham