Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Africa Lavant

Reidsville,GA

Summary

Dedicated cleaning professional with expertise in routine and deep cleaning procedures. Successfully manages multiple office building floors independently. Skilled in maintaining clean and orderly spaces using effective cleaning techniques and tools to uphold high sanitation standards. Knowledgeable in safety protocols and efficient cleaning methods to elevate overall environment quality.

Overview

9
9
years of professional experience

Work History

Store Manager

SUBWAY®Restaurants
08.2021 - 06.2024
  • Directed daily operations, ensuring efficient workflow and optimal staff performance.
  • Implemented inventory management systems to enhance stock accuracy and reduce discrepancies.
  • Trained and mentored team members, fostering a collaborative work environment.
  • Analyzed sales reports to identify trends, driving strategic product placement decisions.

Housekeeper/Cleaner

Ramada Hotel by Wyndham
04.2016 - 11.2018
  • Executed daily cleaning tasks ensuring high standards of cleanliness and hygiene.
  • Assisted in training new staff on cleaning procedures and safety protocols.
  • Maintained inventory of cleaning supplies, ensuring timely replenishment and organization.
  • Implemented efficient cleaning methods that improved overall workflow and productivity.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Customer Service Rep/Shipping & Receiving Clerk

Strength of Nature
03.2015 - 06.2017
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Processed orders and managed returns with accuracy, ensuring timely resolution of issues.
  • Trained new staff on customer service protocols, improving team performance and knowledge retention.
  • Implemented feedback mechanisms to gather customer insights, driving improvements in service delivery.

Education

BSBA - Human Resource Management

Colorado Technical University
10.2021

High School Diploma - undefined

Southeast Bulloch High School
05.2014

Skills

  • Adaptable learner
  • Honest employee
  • Quality-focused
  • Self-starter
  • Creative problem solver
  • Highly dependable
  • Excellent attention to detail
  • Efficient multitasker
  • Hardworking and self motivated
  • Skilled in Microsoft programs

Timeline

Store Manager

SUBWAY®Restaurants
08.2021 - 06.2024

Housekeeper/Cleaner

Ramada Hotel by Wyndham
04.2016 - 11.2018

Customer Service Rep/Shipping & Receiving Clerk

Strength of Nature
03.2015 - 06.2017

BSBA - Human Resource Management

Colorado Technical University

High School Diploma - undefined

Southeast Bulloch High School

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Africa Lavant