Afrim Tutovic
Staten Island,NY
Summary
A dedicated and results-driven Leasing Consultant with a proven track record of driving occupancy rates, elevating resident satisfaction, and optimizing property performance. Eager to transition into the role of Leasing Manager, bringing strong communication skills, attention to detail, and in-depth knowledge of leasing processes to foster a thriving community and achieve organizational goals.
Overview
4
4
years of professional experience
Work History
Leasing Manager
Mill Creek Residential Trust
Jersey City
12.2022 - Current
- Provide tours to prospective tenants, manage and convert leads into leases, conduct screenings and address any complications that may arise, prepare and finalize leases for move-ins and renewals, assist in renewal negotiations, lead in social media advertising, coordinate resident events, promptly respond to resident inquiries and address any concerns or complaints, manage rental fees and payments
- Coordinated the move-in process, Provide training for new leasing team members company-wide.
Lead Concierge
Planned Companies
Jersey City
01.2020 - 11.2022
- Delivered exceptional customer service, efficiently managed resources and schedules, oversaw logistics for the storage and distribution of packages to residents., maintained professional relationships with residents, conducted employee training and development, monitored security cameras, and presented reports to senior management.
Education
Current -
College of Staten Island
11.2021
Certification -
Columbia University
High School Diploma -
New Dorp High School
Skills
- Service-oriented
- Attention to detail
- Data entry and analysis
- Communication
- Problem-solving
- Fluent in English and Albanian
- Thorough understanding of Fair Housing Laws and Regulations
- Extensive expertise in property management software, including Yardi, BuildingLink, ActiveBuilding, and Entrata
- Fair Housing Laws Knowledge
- Event Planning
- Social Media Marketing
- Maintaining Occupancy Levels
- Telephone Sales
- Report Writing
- Resident Relations
- Leading Meetings
Languages
Albanian
Full Professional
English
Native/ Bilingual
References
References available upon request.
Timeline
Leasing Manager
Mill Creek Residential Trust
12.2022 - Current
Lead Concierge
Planned Companies
01.2020 - 11.2022
Current -
College of Staten Island
Certification -
Columbia University
High School Diploma -
New Dorp High School