Carlos Valdes
Houston,TX
Summary
Detail-oriented professional receptive to tenant needs and dedicated to establishing sense of home for residents from all walks of life. Thoughtful and collaborative contributor to a dynamic leasing team focused on tenant health, and satisfaction, as well as company prosperity. Well-versed in all things real estate.
Overview
12
12
years of professional experience
Work History
Leasing Manager
TAM Management
Washington, DC
11.2024 - Current
- Developed and implemented strategic leasing plans to maximize occupancy rates.
- Conducted competitive analysis to identify market trends and opportunities for growth.
- Provided exceptional customer service, addressing inquiries and issues in a timely manner.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
Real Estate Agent
New Western
Washington, DC
04.2021 - 08.2025
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Attended industry events such as conventions and seminars.
- Generated leads through networking activities such as cold calls and referrals from past clients.
Key Holder
T-Mobile
West Springfield, USA
11.2018 - 08.2021
- Counted and balanced drawers and armed alarm system as part of store opening and closing
- Handled store opening and closing with consistent attention to established requirements
- Improved employees' sales abilities, customer service skills and overall performance with personalized coaching
- Coordinated smooth front-end operations, monitoring and managing front-line employee work
Mental Health Counselor
ServiceNet
West Springfield, USA
03.2017 - 07.2020
- Assisted clients with engaging in directed break-downs of substance abuse, anger and depression related to mental health status
- Documented care actions, vitals and orders in company software
- Assisted with activities of daily living to improve patient quality of life
- Worked alongside registered nursing staff and followed care plans
- Guided patients through short- and long-term goal setting, focusing on attention on realistic, positive targets
Special Needs - Camp Counselor
Camp Jabberwocky
Oak Bluffs, USA
06.2013 - 06.2019
- Company Overview: Overnight Camp for special needs children, and adults
- Fostered a positive learning environment, demonstrated positive behaviors, and modeled teamwork.
- Enforced consistent camp policies to keep campers safe.
- Administered first aid according to prescribed procedures, and notified emergency medical personnel when necessary.
- Provided guidance and support for campers with mental and physical limitations
- Transported campers between grounds on foot, and to off-site locations, using camp vans.
Certified Nursing Assistant
Wingate Nursing Home
West Springfield, USA
08.2015 - 04.2017
- Monitored the patient's temperature, blood pressure, and respiration.
- Documented information in medical charts detailing care, medication requirements, and vital sign updates.
- Supported bathing, dressing, nail trimming, hair care, and dental hygiene.
- Enhanced patient physical recovery with emotional and social support
- Helped patients with limited mental and physical capacity handle daily living tasks
- Monitored and emptied catheter bags, and provided external and indwelling catheter care.
Education
Real Estate License -
Tri Star Academy
Bowie, MD05-2021
Associate in Science - Criminal Justice
Springfield Technical Community College
Springfield, MA06.2020
Skills
- Group leadership
- Event coordination
- Hospitality and accommodation
- Service-oriented
- Networking
- Strong communication
- Time management
- Social media marketing
- Conflict resolution
- Real estate
Timeline
Leasing Manager
TAM Management
11.2024 - Current
Real Estate Agent
New Western
04.2021 - 08.2025
Key Holder
T-Mobile
11.2018 - 08.2021
Mental Health Counselor
ServiceNet
03.2017 - 07.2020
Certified Nursing Assistant
Wingate Nursing Home
08.2015 - 04.2017
Special Needs - Camp Counselor
Camp Jabberwocky
06.2013 - 06.2019
Real Estate License -
Tri Star Academy
Associate in Science - Criminal Justice
Springfield Technical Community College